Laptop died 3 weeks out of warranty

alared

skingirl

What you should have spent your £40 on, was a county court summons (small claims court) against Comet.

https://www.moneyclaim.gov.uk/csmco2/index.jsp

Let them go to Northampton county court and explain to a judge why they reneged on the Sale of Goods Act.

pianeet

gyzmo wrote:

i think that you are referring to a European Directive which requires member states to provide a statutory limit of two years for which a claim can be made. This is the equivalent of the Limitation Act in England, which provides a 6 year limit.

it is worth quoting this to acer ,my brothers plasma telly developed a fault two weeks ago,it is 18 months old,sent it to sony and they said it was beyond economical repair and out of warranty,i told him to ring them back and say under the new eu directive all electrical goods are now covered by 6 year pro rata warranty.(i read this on a different forum,dont know if its true).
next day they rang back to say they will now repair the tv free of charge, so worth trying

gyzmo

pianeet wrote:

it is worth quoting this to acer ,my brothers plasma telly developed a fault two weeks ago,it is 18 months old,sent it to sony and they said it was beyond economical repair and out of warranty,i told him to ring them back and say under the new eu directive all electrical goods are now covered by 6 year pro rata warranty.(i read this on a different forum,dont know if its true).
next day they rang back to say they will now repair the tv free of charge, so worth trying

That's not quite accurate. the 6 years is the time that you have to bring a claim to court, not how long goods should last for. the thread posted above has a useful link http://www.dti.gov.uk/consumers/fact-sheets/page24700.html on this matter which have just had a good look at :

The misunderstanding is probably my fault for the wording in my thread.