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NPower Sign Online 20 questions

ducey
ducey Posts: 47 Forumite
Hi, I'm looking at saving some money this year and have looked on Uswitch and the other various sites to see what other deals are out there.

In all of them, Npowers Sign Online 20 came top with a saving of £188 on my yearly bill. However the Sign Online 20 is only at the current rate until 31/12/2011 and I've just read it takes a couple of months to switch.

Does anyone know if I were to sign up now, is it a 12 month contract from the date I sign up and I'd pay the same monthly price for 12 month duration, irrespective of the 31/12/2011 change?

Or the prices of Sign Online 20 would run until 31/12/2011 and I'd still be in contract after that date and they would then charge me at the standard rate that it changes to?

Thanks!
«1

Comments

  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You know it's going to change, so stop fantasy bargaining, had you have checked uswitch last week, it would have been showing 1st utlity as the top saver, re-enter your figures on uswitch 'pretending' you are with npower already and see which comes out top, as via that site it seems to show anything as long as the customer will make a switch :o
  • ducey wrote: »
    Hi, I'm looking at saving some money this year and have looked on Uswitch and the other various sites to see what other deals are out there.

    In all of them, Npowers Sign Online 20 came top with a saving of £188 on my yearly bill. However the Sign Online 20 is only at the current rate until 31/12/2011 and I've just read it takes a couple of months to switch.

    Does anyone know if I were to sign up now, is it a 12 month contract from the date I sign up and I'd pay the same monthly price for 12 month duration, irrespective of the 31/12/2011 change?

    Or the prices of Sign Online 20 would run until 31/12/2011 and I'd still be in contract after that date and they would then charge me at the standard rate that it changes to?

    Thanks!
    I think you may have the wrong impression of SoL 20.
    It is not a fixed price tariff, ie not fixed until 31 12 2011, it is only guaranteed to be 2% lower than their Standard offline tariff. So if the standard tariff increases then so could SoL20 and indeed even now SoL20 could increase as long as it does not go above the 2% discount.
    The second point is that your payments are governed by the amount of gas/electric you use, they are not necessarily a fixed amount, if npower find you are not paying enough to cover the power used they will increase the monthly payments.
    What will happen after 31 12 2011? Well if past npower history is repeated then you will get a massive increase, possibly to their standard tariff.
  • ducey
    ducey Posts: 47 Forumite
    I didn't realise it wasn't a fixed price tariff. Thanks for clarifying it. I think I'll see what my current provider can offer me.
    Thanks for your help.
  • uSwitch_company_representative
    uSwitch_company_representative Posts: 140 Organisation Representative
    Hi Ducey,

    I’m afraid that npower’s Sign Online 20 has been pulled and replaced with Sign Online 21, which is more expensive. You’ll need to do another comparison to find out which is now the cheapest tariff. If you do a comparison with uSwitch, you can select to see fixed price tariffs only when you get the results page, so you can be sure which ones are fixed and which ones aren't.



    Hope this helps.


    Lauren
    Official Company Representative
    I am the official company representative of uSwitch. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • ducey
    ducey Posts: 47 Forumite
    Thanks Lauren. However, I can't find where on the results page to show fixed prices. Can you help please?
  • Phil_GT
    Phil_GT Posts: 196 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Hi Ducey,

    I’m afraid that npower’s Sign Online 20 has been pulled and replaced with Sign Online 21, which is more expensive. You’ll need to do another comparison to find out which is now the cheapest tariff. If you do a comparison with uSwitch, you can select to see fixed price tariffs only when you get the results page, so you can be sure which ones are fixed and which ones aren't.

    Hope this helps.


    Lauren


    in regards to this post.
    if you signed up on new years eve when it was still advertised on their website, will you still get it or do they now not honour it
  • FLAPJACK
    FLAPJACK Posts: 524 Forumite
    I was on Npower's winter rate last year....when it ended I changed to Online 20 saved £10 a month on the D/D right away.
    It's true that it's not (unfortunately) a fixed rate but at least its 2% lower than most + a discount for D/D, they even sent me a Smartpower monitor so I can see what we are spending by the our!!!..the lower Tariff is 9.45p per KWH...works out spending about £1.35 every 24hrs....all depends if the wife decides it's washday!
    It's amazing how much lecky things use ....Computer is 3p pKWH Kettle 26p!!
    Sorry you have missed the Online 20..but keep looking!!!

    Shame you can't get a monitor for the Gas!!!..or can you????
  • uSwitch_company_representative
    uSwitch_company_representative Posts: 140 Organisation Representative
    ducey wrote: »
    Thanks Lauren. However, I can't find where on the results page to show fixed prices. Can you help please?

    Hi Ducey,

    On the resuts page there are tabs along the top of the table, and you're after the one that says 'Fixed or capped'.

    There's a diagram showing you where to find it, along with some more info here.

    Lauren
    Official Company Representative
    I am the official company representative of uSwitch. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • uSwitch_company_representative
    uSwitch_company_representative Posts: 140 Organisation Representative
    Phil_GT wrote: »
    in regards to this post.
    if you signed up on new years eve when it was still advertised on their website, will you still get it or do they now not honour it

    If that's the plan you signed up for, that's the plan you'll get! It was only removed from the market yesterday, so if you switched on NYE you shold be fine :)

    Lauren
    Official Company Representative
    I am the official company representative of uSwitch. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • ducey
    ducey Posts: 47 Forumite
    Thanks Lauren, that explains why I can't see that tab for Fixed or Capped Plans! There aren't any in my area.
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