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Anyone used 'styleandperformance' website for car accessories?

Hi - any advice would be appreciated

In Oct 2010 I purchased car mats from the UK website styleandperformance .co.uk paid for my items through secure payment via my debit card for £25.
Received my email confirmation from the company and waited for my mats to arrive. It said approx 5 - 10 days.

Two weeks later, still no car mats so I decided to contact them. First via email, no response. So I call their number on the website. It rang and said I am in a queue. Hung on for 40 minutes and no luck.

I sent four more emails in November and tried calling the same number and waited in the queue. Longest I hung on for was 65 minutes and still no-one picked up!!

Contacted my bank and they're looking into my payment.

10 weeks later I still have no car mats, down £25 and this website is still active.

I can only find on the web the address registered in Rotherham and the local telephone I found with this was a private 'wrong' number.

What should I do?? I only want my mats and annoyed this company can still be running, taking money and not delivering goods and not responding to any of my communication.:(
This discussion has been closed.
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