Halfords, oswestry store- beware of them!!!!!

Zandoni

SOGA SMOGA

If I buy something and it goes wrong in the first month or so, there's no way I will accept it being repaired.

Too many people here are too namby pamby to stick up for themselves. If it's faulty get a refund, then buy it again if you want another one.

4743hudsonj

Zandoni wrote: »

SOGA SMOGA

If I buy something and it goes wrong in the first month or so, there's no way I will accept it being repaired.

Too many people here are too namby pamby to stick up for themselves. If it's faulty get a refund, then buy it again if you want another one.

Theres nothing wrong with sticking up for yourself, but when your in grey territory or aren't technically entitled to something, being rude, pushy or aggressive is what far too many others do....

All you need to do is be polite.

In this case the OP seemed far too pushy, if it were me on the receiving end, id have politely asked them to not interrupt (and would probably point out their errors in their interpretation).

Zandoni

4743hudsonj wrote: »

Theres nothing wrong with sticking up for yourself, but when your in grey territory or aren't technically entitled to something, being rude, pushy or aggressive is what far too many others do....

All you need to do is be polite.

In this case the OP seemed far too pushy, if it were me on the receiving end, id have politely asked them to not interrupt (and would probably point out their errors in their interpretation).

I wasn't in the store so I can't say if the OP was pushy, but you have to be assertive sometimes.

anotherbaldrick

This happened to me , also with a power washer, the lance had split. The thing was about 3 months old. When I took it back to the store all they were interested in was giving me the address of the spares agent where I could go to obtain a replacement part . I gave the chap a lecture on the my rights as a consumer and their obligations to me under the sale of goods act. In the end they gave me a full refund for the purchase price and I went to buy a Bosch one elsewhere.

toffe

Zandoni wrote: »

SOGA SMOGA

If it's faulty get a refund, then buy it again if you want another one.

isn't that just the same as asking for an exchange?

Zandoni

toffe wrote: »

isn't that just the same as asking for an exchange?

Not really as you get a clean receipt (without mention of a previous return) and a new full years warranty.

bob_dob

Good for you Anotherbaldrick, it really is disgusting how they try to fob people off isn't it?
Ps- i dont suppose this was at a Halfords was it?