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Parcelforce

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Hi All

I received a email from Parcelforce in 15th December to say a parcel was being delivered to me. I didn't receive it and just tracked it and it says it was loaded for delivery at their Leicester depot and then rescannned back to them at 20.19 on the 17.12.10.

It has not been moved since that date and is still with them. Apart from the rubbish service does anyone know why this might be? I get the whole Christmas delivery malarky but they have had it 2 weeks.

Thanks
Ekky

Comments

  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ekkygirl wrote: »
    Hi All

    I received a email from Parcelforce in 15th December to say a parcel was being delivered to me. I didn't receive it and just tracked it and it says it was loaded for delivery at their Leicester depot and then rescannned back to them at 20.19 on the 17.12.10.

    It has not been moved since that date and is still with them. Apart from the rubbish service does anyone know why this might be? I get the whole Christmas delivery malarky but they have had it 2 weeks.

    Thanks
    Ekky


    more than likely its somehow scanned as being attempted delivery and being held
    have you not been in touch with them?
  • ekkygirl
    ekkygirl Posts: 514 Forumite
    custardy wrote: »
    more than likely its somehow scanned as being attempted delivery and being held
    have you not been in touch with them?

    Yes have tried but all automated which just tells me what I already know

    17.12.2010 20:19
    Leicester Depot
    Held in depot for redelivery
    16.12.2010 23:04
    Leicester Depot
    Loaded to vehicle for delivery
    16.12.2010 21:59
    Leicester Depot
    Received at delivery depot
    16.12.2010 07:12
    UK National Sort Ctr
    Received and processed
    15.12.2010 19:08
    Poole Depot
    Forwarded for processing
    15.12.2010 17:09
    Poole Depot
    Received at collection depot
    15.12.2010 17:09
    Poole Depot
    Collected from customer


    as far as I know they have not attempted to deliver. No card has been left. The last entry states held for redelivery. They have not tried to deliver in the first place. They have my email addy and have not contacted me.
    I will contact them on Tuesday to see what to do.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    i would try and get the contact number for your local depot
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