Charging BT for services sited on your property

davy_fulla

normanmark wrote: »

You're right Stephi, don't bother with the man. Its a simple enough process to deal with Openreach to get wayleave issues sorted. You don't need no middle man

Abslutely correct, don't bother with these shysters. If you call our wayleave dept on 0800 581525 they'll be able to help you out.

davy_fulla

Hermit wrote: »

Quite recently, our neighbour's landline telephone service was disrupted and a BT telephone engineer came out to fix the problem. The problem was traced back to a telephone pole siting on our property which delivered BT landline services to three housholds.

The engineer bacame quite rude when he found that the pole was also being used as a connection point to deliver electricity to one of our outbuildings - he mentioned that he intended to report us for illegal us of the pole.

Consequently, we intend charging BT for the use of our land to deliver their service. Does anyone have any experience in this matter?

A few years ago I read an artical in a journal/magazine (the name of which I can't remember) where someone was setting up a business to assist consumers like myself with charging utilities/energy/telecom organisations for services delivered across residential properties. Does anyone have any knowledge of this? Are there any websites with guideance?

Please help.

Regards,

Hermit

If you call the wayleaves dept on the above no they'll be able to see whether an agreement exists. If not, they can offer you a payment but they will not backdate it. It'll be a one off sum of approx. £150. DO NOT use these survey companies - there's no need as they will actually take a cut of your money. The engineer was dead right though about the leccy connection. Any illicit attachments to poles are classed as a safety hazard and we do actually charge the likes of estate agents to for removing their signs etc. Might sound a bit harsh but there has ben a surprising number of accidents on poles such as this.

ORE

im sure you would have complained about us not getting your phone back in service because we couldnt climb the pole because of this electricity cable.

Tribulation

On a similar line, while it hasn't become a problem yet, the way my phone cable enters my property is as follows.

I live in a mid terraced house. All the other houses apart from me and the one on the end (my neighbour) are served by a different pole, each house connected directly to the pole.

The house on the end is served directly from the pole that serves me.

My house's cable goes from the pole to the end houses side fascia board. It's then tacked round their fascia board, along the side, then along the front until it gets to my property where it them runs down my wall and enters my house.

As I've said, we've had no problems so far.

However, they're new neighbours who have gutted the house and the fascia board is in quite bad condition and I can see them getting it replaced soon, probably with UPVC.

I presume if they do this, any cost involved of re-routing the BT cable will be met by BT and not me?

many thanks

davy_fulla

Tribulation wrote: »

On a similar line, while it hasn't become a problem yet, the way my phone cable enters my property is as follows.

I live in a mid terraced house. All the other houses apart from me and the one on the end (my neighbour) are served by a different pole, each house connected directly to the pole.

The house on the end is served directly from the pole that serves me.

My house's cable goes from the pole to the end houses side fascia board. It's then tacked round their fascia board, along the side, then along the front until it gets to my property where it them runs down my wall and enters my house.

As I've said, we've had no problems so far.

However, they're new neighbours who have gutted the house and the fascia board is in quite bad condition and I can see them getting it replaced soon, probably with UPVC.

I presume if they do this, any cost involved of re-routing the BT cable will be met by BT and not me?

many thanks

There'll be no cost to yourself for moving the wire. Your new neighbours should ring our network rearrangement team on 0800 0121817 asking for the wire to be moved and any charges, if applicable, will be payable by them.

niccy

BT recently started using my car hire business until they sent me THEIR terms of payment 42 days !
They got politely told to leg it

sweet_charriot

With bost my last houses I had Utility Poles on the land first one paid me £16 per year and now with the case of the Electric pole £18 so do not consider paying anyone 3 years income.:D

benjammin365

davy_fulla wrote: »

There'll be no cost to yourself for moving the wire. Your new neighbours should ring our network rearrangement team on 0800 0121817 asking for the wire to be moved and any charges, if applicable, will be payable by them.

I have a similar problem. I have a basement which has a BT cable running through it. This cable not only appears to supply the upstairs flats, but also several flats/houses on either side in the same terrace (it comes in one side of the wall and out the other). The cable is rather badly laid (it's about head hight) and the connections upstairs are (in my opinion) a mess.

I am in the process of converting the basement and so need the cable removed. An engineer from BT OpenReach came to see it and said I would have to pay to have the cable removed, they wouldn't do it for free, even though there is no Wayleave agreement in place. With my experience of dealing with other utility monopolies such as EDF - it aint gonna be cheap.

Naturally I'm a bit peeved. This cable potentially supplies 10+ households, is causing an obstriction on my property, and yet I have to pay to get it moved? BT Openreach say this is my "right", but it doesn't sound like much of one to me.

I have complained to Offcom but does anyone have any advice?

Heinz

benjammin365 wrote: »

I am in the process of converting the basement and so need the cable removed. An engineer from BT OpenReach came to see it and said I would have to pay to have the cable removed, they wouldn't do it for free, even though there is no Wayleave agreement in place. With my experience of dealing with other utility monopolies such as EDF - it aint gonna be cheap.

My son (an electrician, not an Openreach engineer) would do that sort of job, cash in hand, on a Saturday or Sunday.

Know any electricians?