Can I bar BT Ring Back?

Legacy_user

BT ring back (press 5 after getting engaged tone) currently costs an annoying 36p per use, and presumably even more from 4 Jan 2011. I never use it, of course, but visiting relatives do. Is there any way of barring it?

Alternatively, is there any way of getting BT forced to warn, before any mention of pressing 5, what the charge is? Or arguing that the soothing 'There is usually a charge for this service' implies a reasonable charge, eg the 1p (at most) it costs BT to deliver this service?

Owain_Moneysaver

YoungNick wrote: »

BT ring back (press 5 after getting engaged tone) currently costs an annoying 36p per use, and presumably even more from 4 Jan 2011. I never use it, of course, but visiting relatives do. Is there any way of barring it?

Yes. Get Ring Back removed from your Calling Features. Contact BT Customer Services on 0800 800 150 or from a mobile use
0330 123 4150

You can also bar your line from being able to use 1471-3 Call Return on missed incoming calls.

You can also bar your line from accepting 1471-3 Call Return i.e. if you phone someone and they're out, they won't be able to "Press 3 to return the call" but they will still hear your number.

According to BT.com BT 1471 – Dialling BT 1471 without using Call Return is free. The Call Return feature of BT 1471 costs a fixed fee of 16.5p inc VAT at today's rate.

Heinz

Owain_Moneysaver wrote: »

The Call Return feature of BT 1471 costs a fixed fee of 16.5p inc VAT at today's rate.

+ 10.9p connection + 6.4p* per minute = 33.8p (rounded up to 34p) MINIMUM.

* Weekday daytimes (unless on Unlimited Anytime Plan)

System

Owain_Moneysaver wrote: »

Yes. Get Ring Back removed from your Calling Features. Contact BT Customer Services on 0800 800 150 or from a mobile use 0330 123 4150.

Thanks for the suggestion. But isn't that only to remove the Calling Feature of unlimited use of Ring Back for £2.59 a month? The only Calling Feature we currently have is (free) BT Privacy (including presentation of CLI).

Owain_Moneysaver

YoungNick wrote: »

Thanks for the suggestion. But isn't that only to remove the Calling Feature of unlimited use of Ring Back for £2.59 a month? The only Calling Feature we currently have is (free) BT Privacy (including presentation of CLI).

I suppose it might be.

The MSE answer is why are you letting visiting relatives use your phone - don't they have mobiles?