We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Will money definitely be taken from my account?
beecher2
Posts: 3,677 Forumite
in Credit cards
Attempted to book a flight and hotel online, but received an 'oops, something's gone wrong' message at the payment stage and have been unable to contact the travel agent today.
Phoned my bank who said that the payment had been authorised, but I should have double checked that this means that the payment will definitely go through? Best case scenario for me would be that the money isn't taken, as I've lost confidence in the travel agency.
Phoned my bank who said that the payment had been authorised, but I should have double checked that this means that the payment will definitely go through? Best case scenario for me would be that the money isn't taken, as I've lost confidence in the travel agency.
0
Comments
-
I would say nobody can answer your question except the travel agency. Only they will know whether the "oops" message happened before or after the payment was taken.
Even the bank won't be able to answer this one definitively, I'm sad to say. If a payment has been "authorised", it is up to the agency to determine if they actually take it or not.You're spelling is effecting me so much. Im trying not to be phased by it but your all making me loose my mind on mass!! My head is loosing it's hair. I'm going to take myself off the electoral role like I should of done ages ago and move to the Caribean. I already brought my plane ticket, all be it a refundable 1.0 -
Ok, thanks for the help - that's handy to know. I will just have to call the 5p a minute phone number again tomorrow (cost me £4 so far - grr)0
-
Good luck with it.
I don't blame you for losing confidence - if they can't handle your money what else can't they handle?
And there's not much more annoying than calling a premium-rate number to correct their mistake, is there!You're spelling is effecting me so much. Im trying not to be phased by it but your all making me loose my mind on mass!! My head is loosing it's hair. I'm going to take myself off the electoral role like I should of done ages ago and move to the Caribean. I already brought my plane ticket, all be it a refundable 1.0 -
The only thing more annoying, is calling a premium rate number which doesn't get answered!0
-
is it a travel firm you could go into on of there shops would save you the call and they can sort it for you0
-
HAYLEY8005 wrote: »is it a travel firm you could go into on of there shops would save you the call and they can sort it for you
I booked through Thomas Cook but the stores can't help, and neither can their customer services! If you book a flight and hotel, you book through flexibletrips.com which is a separate division with only one premium phone number. Thanks anyway.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.5K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.4K Work, Benefits & Business
- 604.2K Mortgages, Homes & Bills
- 178.5K Life & Family
- 261.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards