Failed credit check for the first time

Thrifty_Pixie

fizz07 wrote: »

For info I've currently got a mortgage, a few credit cards which are up to date (backed up by Experian report) & another mobile phone contract which I’ve had for years.

Also, whilst I think about it, you mention the credit you already have. It might be worth checking the total amount of credit available to you (mortgage + c/c limit #1 + c/c limit #2 etc), and how much of it you're currently using...then compare that to your earnings. Many companies have been known to refuse credit on the basis that your 'income:debt' ratio and 'income:available credit' ratios are too high already.

fizz07

Vodafone_company_representative wrote: »

Hi fizz07,

Thanks for coming back to us.

If you've not had a reply to your email yet then it doesn't appear to have reached us.

As such, and as oppose to using the Contact us form again, could you email us at webrelations@vodafone.com quoting WRT135 - FAO Lee in the subject line and we'll come back to you as soon as possible

Best wishes,

Lee

Web Relations Team

Vodafone UK

Hi,

Still not received a reply, despite twice sending mails via recommended methods on here? Can you confirm you have received them please?

Vodafone

Hi Fizz07,

I am sorry to hear you haven't had a reply yet. When you sent the email you will have had an auto-response with a reference number on it. If you let me know the reference then I can chase this up for you.

Thanks,

Heidi
Web Relations Team
Vodafone UK