error code 420 cant acess emails?

jewls

hi

aol cant help me, i have this error code 420 and cant access my emails i am a small business and i need to access them urgently i have cc cleaner and done a system restore i have avg on my comptor any ideas

many thanks

bingo_bango

Is this a webmail account, or do you use a client to access them?

What is the exact error message you are getting?

See THIS FIX from the AOL Answers site.

jewls

ERROR_CODE:420
Service temporarily unavailable. Please try again later.

i am with talk talk but keep aol as my homepage because my email address has been with me for 12? i dont think i use a client i just go on as normal

i hope this helps

many thanks


this is the message

DonnySaver

Have you run the registry cleaner in CCLEANER?

jewls

yes i ugraded it and run it as well

bingo_bango

Jewls, you are apparently not alone in having this problem. It appears that using a client (Thunderbird) is the only way to ensure continued access to the servers. You will also have the added bonus of having a copy of your emails stored on your computer in case you need to view them offline. This will be in addition to having them stored on the AOL servers.

jewls

hi

well thankyou i can access them in the way you said so pleased and greatly appreciated

many thanks

jue

macman

Glad you got it sorted, but seems bizzarre to me that if your business is dependent on regular email access that you would rely on a webmail account rather than a desktop email program?

jewls

macman wrote: »

Glad you got it sorted, but seems bizzarre to me that if your business is dependent on regular email access that you would rely on a webmail account rather than a desktop email program?

what is a desktop email programme and can i still keep my original email address's
how do i set one up as i hav'nt got a clue

many thanks

jue

bingo_bango

Desktop is also known as a client. That's what Thunderbird / Outlook etc are. It's simply software that will allow you to remotely connect to a mail server and display the messages.

macman

It means that your email is stored on your own PC and not on someones else's server.