asda george returns policy

claire07

Elderly relative gave me pair of size 5 slippers (I am a size 8!) and I'd like to change them. She hasn't kept receipt and I know Asda have changed their policy recently on exchange without receipt. Just wondered if anyone else has tried to exchange a Christmas present without one?

mttylad

Kick up a fuss, they are obviously Asda ones.

Fussy customers get results.

Thats what it seems to be after listening to my wife (who works there) that those that complain loudest get what they want.

All you want is a swap, do not mention they were a gift - just say you bought the wrong size and ask for a different size
and as long as the ones you have are in resaleable condition (as new) then you should not have much of a problem.

vyle

mttylad wrote: »

Kick up a fuss, they are obviously Asda ones.

Fussy customers get results.

Thats what it seems to be after listening to my wife (who works there) that those that complain loudest get what they want.

All you want is a swap, do not mention they were a gift - just say you bought the wrong size and ask for a different size
and as long as the ones you have are in resaleable condition (as new) then you should not have much of a problem.

Just because they obviously came from Asda, doesn't mean that they weren't stolen from asda. Asda don't know if they were stolen and OP didn't pick some up off the shelf and then demand a free replacement.

puppy999

vyle as a point ................ but I wud just go in and say what you have said on here I dont think you will have a problem...and if you do then kick up a fuss I do and I always get a result is not like its a £50 coat ........ but take them back asp................good luck

claire07

Thanks for the suggestions. I'll take them back and give it a try. If they won't do it I'll look for a friend who takes a size 5.