Problem with Dell Inspiron 1545

maggiesoop

When I put in a CD or DVD, my system just doesn't recognise it. Any idea what I can do? Thanks.

Browntoa

sounds like the drive has failed , not hard to replace

try this

http://support.microsoft.com/mats/cd_dvd_drive_problems

mongoose2009

just replace the drive its normally 1 screw and it'll just slide out

http://cgi.ebay.co.uk/Dell-Inspiron-1545-SATA-DVDRW-Drive-Bracket-G11023-/120507976665?pt=UK_Computing_Drives_Storage_CD_DVD_Drives_ET&hash=item1c0ed5cbd9#ht_637wt_905

Hammyman

Eject the drive. Get a cotton bud. Place the tip of the cotton bud on the round glass lense and rotate it a few times. Usually they just get a build up of grease on them.

Basil1234

take it you are saying that the drive period doesnt regonise it when you click on the drive letter in my computer rather than autoplay?
also tried checking the drives properties and troubleshoot from there such as driver is working ok first of all.

CoolHotCold

GAH
Stop.

Go to device manager, you can access this by either go to Control panel, System, Device Manager or search Device Manager on the start menu.

Next to the DVD/CD's does a yellow warning /question mark appear next to the icon for DVD drive with a code 21/39?

If so it is usually a "lowerfilters / upperfilters" registry problem, Browntoa was right, Microsoft has a auto fix if its that or you can edit the registry to delete the DVD/CD lowerfilters and upperfilters.

http://support.microsoft.com/kb/929461 for more info

maggiesoop

Hi Guys, tried everything above but still nothing. As regards LASTCOLDHOT's suggestion, I have opened Device Manager but there's no question mark or anything against DVD/CD rom drives. Not confident enough to buy from Ebay (as suggested) and instal myself. Do you think I will need to take it into a repair shop?

Browntoa

it really is an easy thing to replace

http://support.dell.com/support/edocs/systems/ins1545/en/SM/optical.htm#wp1038494

one screw , push out drive , put in new drive