Help Please Difficult Consumer Problem

Astaroth

Would imagine that the payment system is fully automated and therefore no human interaction to spot the discrepency between front end display price to back end card payment price.

I know with a previous employer the front end did a simple 2p authorisation and then afterwards the back end cancelled the 2p authorisation and requested "the full amount" - if declined it would try a further 2 times and then it came up on an exception report.

As far as I am aware this isnt uncommon practice within corporate systems.