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Rapport

Gers
Gers Posts: 12,810 Forumite
Part of the Furniture 10,000 Posts Photogenic Name Dropper
A couple of weeks ago I posted on a thread about Rapport where it was clear that the programme slowed down PC systems. My mothers' PC was incredibly slow and she was running Rapport.

Since then I have used logmein to remove Rapport and she now reports a much faster whizzy internet use. She's got lots of 'dire warnings' about uninstalling Rapport but, as her system is tighter than a duck's behind and she's very security aware, it should not be a problem. Think the warnings are just scare-mongering or an attempt at get-out clause for RBS.

Additionally I did a malware scan and there's no infected files found.

Thanks for the advice everyone.
:xmassmile
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Comments

  • Richie-from-the-Boro
    Richie-from-the-Boro Posts: 6,945 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    edited 23 December 2010 pm31 1:43PM
    Gers wrote: »
    A couple of weeks ago I posted on a thread about Rapport where it was clear that the programme slowed down PC systems. My mothers' PC was incredibly slow and she was running Rapport.

    Since then I have used logmein to remove Rapport and she now reports a much faster whizzy internet use. She's got lots of 'dire warnings' about uninstalling Rapport but, as her system is tighter than a duck's behind and she's very security aware, it should not be a problem. Think the warnings are just scare-mongering or an attempt at get-out clause for RBS.

    Additionally I did a malware scan and there's no infected files found.

    Thanks for the advice everyone.
    :xmassmile

    Good on yer Geordie lass, glad you got it sorted !
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
  • Gers
    Gers Posts: 12,810 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Good on yer Geordie lad, glad you got it sorted !


    My bits are the female variety! But thanks anway...
    :p
  • I just had a look at what Rapport is. It isn't AV software it seems from what they say about it that it must set up an SSH tunnel to your bank so you get end-to-end encryption preventing WiFi sniffing if inadvisedly using public or other unencrypted WiFi for your online banking. Possibly it has other security advantages too.

    I'd expect it to maybe slow down the actual banking transactions a tad but wouldn't expect it to impact anything else. From what you've said either my expectations are wrong or it does something else as well.

    I saw the A&L logo on their website so I'm guessing it must be the software I've been carefully refusing to install for the past year when using their online banking.
  • santer_2
    santer_2 Posts: 4,406 Forumite
    1,000 Posts Combo Breaker
    My bank says it is personal preference if the PC is secure anyway
  • I bet if you had your account details stolen off your computer and you had no AV or Firewall installed they would accuse you of being neglegent and making you fight for a refund!
    Signaller, author, father, carer.
  • spud17
    spud17 Posts: 4,424 Forumite
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    I bet if you had your account details stolen off your computer and you had no AV or Firewall installed they would accuse you of being neglegent and making you fight for a refund!


    Bit difficult to install it if you're a Linux (poss.also Apple) user, because you don't get the Rapport prompt. :cool:
    Move along, nothing to see.
  • hansi
    hansi Posts: 3,001 Forumite
    Part of the Furniture 1,000 Posts
    I have used Rapport for years with no problems.
  • Gers
    Gers Posts: 12,810 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I bet if you had your account details stolen off your computer and you had no AV or Firewall installed they would accuse you of being neglegent and making you fight for a refund!

    Don't think you read the post properly:
    as her system is tighter than a duck's behind and she's very security aware, it should not be a problem

    Everything necessary is in place. No negligence on her part!
  • Gers
    Gers Posts: 12,810 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 23 December 2010 pm31 6:52PM
    kwikbreaks wrote: »
    ... WiFi sniffing if inadvisedly using public or other unencrypted WiFi for your online banking. Possibly it has other security advantages too.

    The router is invisible and encrypted. :j

    Edit to link to original thread - my first post is #47

    https://forums.moneysavingexpert.com/discussion/1929001
  • spud17
    spud17 Posts: 4,424 Forumite
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    Gers wrote: »
    Everything necessary is in place. No negligence on her part!

    I agree, but the thing that bugs me and others is that the bank thinks it knows best.

    As you initial posts states,
    an attempt at get-out clause for RBS.
    Move along, nothing to see.
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