Next VIP slots

Take care when ordering. If you don't log in through your account first you will be charged FULL price. Having said that I did log in correctly yet my confirmation email showed full price. Spoke to customer services and have to ring them when goods arrive and they have a note, hopefully, to honour the sale prices. But she did say they are not honouring them if people don't log in to their account correctly.
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Comments

  • YOu cannot access the VIP though if you do not log in through your account!! Well I cant anyway!
    I love a Bargain :beer:
  • SVsandy
    SVsandy Posts: 398 Forumite
    I thought you had to go through the link they sent you and then it asks you to log in.
  • People were doing it yesterday on here via the electricals link, thought they'd pipped everyone else by ordering early..........then got charged full price :rotfl:
  • SVsandy
    SVsandy Posts: 398 Forumite
    Oh dear!

    On my confirmation it doesn't actually state the price of the items individually but has 'Price : ?.00. written next to them. I know I've been charged the sale prices though as it all tallies up with my final price. I've worked out the I have nearly £450 worth of stuff for £220! Get in!! It was my first invite so was dead chuffed.
  • Anyone who does this should be shot anyway.

    They couldn't have made it more obvious really.
  • lexuslass
    lexuslass Posts: 2,283 Forumite
    you have to log into your account when your slot opens... If you login and wait for it to open, I think that's when it charges full price..
  • I had problems last night, i logged in when my slot started and attempted to use 'quick shop', half of my items came up as full price, i had to sign in again 3 times before items started going through as half price, so i ended up missing out on most the items i wanted :mad:, i gave up with 'quick shop' in the end and just went through the sales pages ticking what i wanted. I still managed to get a few things i wanted:D
  • dollywops
    dollywops Posts: 1,736 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Anyone else still waiting for items from their VIP orders? I had a delivery on Saturday evening, (the 6th or 7th delivery so far) and am still waiting for 2 items. So far, I have had one item on a delivery note which was not included, another item on a delivery note which was a duplicate item and am waiting for one item to be refunded which seems to have been forgotten about.

    BTW, I think this thread needs to be moved to Gone, but not forgotten.
  • I am also waiting for about 20 items! I had a poor courier turn up on saturday with a very ting bag contain 2 pairs of baby socks!
    I move home a week on weds so not sure what will happen to my items still to be dispatched.
  • shoe*gal_2
    shoe*gal_2 Posts: 1,447 Forumite
    I'm still waiting. I also have a lost parcel which they charged me for despite it being sent out on the 22nd of December and never received by Hermes. They promised they wouldn't put a service charge on my account as I paid the minimum because I refused to pay for things I didn't have but that's as much of an apology I've had. Not impressed with them at the moment billing me £400 for things that will never arrive.
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