Virus/spyware help

sak46 · 30 October 2006 at 4:45PM

Recently whilst on msn i recieved a IM from a good friend, it had a link on it, and the person said "is this picture of you?". Of course knowing the person well i clicked the link and straight away my virus/spywear scanners went beserk.
I have now got AVG virus and spywear protection but they are still popping up saying all these virus's are still there.

Can someone help me plz?

Thank you

startrekker · 30 October 2006 at 4:53PM

Try running the av and anti spyware in safe mode, this loads minimal operating software, also delete your temp files as the wee !!!!!!s tend to hang about in there too

sak46 · 30 October 2006 at 5:49PM

How do i run the computer in safe mode again?

skiddy2k · 30 October 2006 at 5:55PM

Dissable SystemRestore first:

1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore"
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK, reboot and do the scan which should be clean now.

skiddy2k · 30 October 2006 at 5:57PM

Getting into SafeMode:
1. Shutdown your PC
2. Wait 30 seconds, and then turn the computer on.
3. Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
4. Ensure that the Safe mode option is selected.
5. Press Enter. The computer then begins to start in Safe mode.
6. scan your PC