Best account for id - post office?

moneylover

I would suggest that you ring the local PO to your parents and explain that a certified copy of documents has to be posted and ask if the PO Manager would do a copy if your father in law came in. Perhaps he could manage that himself or be accompanied on a Saturday morning.

Alternatively their bank will do it whichever is nearest branch. They won't charge and, if you ask nicely, they will do you at least a couple of copies of passports so that you have a useful spare.

Good luck, there are a lot of us who have been down this road with elderly parents and its so frustrating when you have to go online for a half decent rate.

lisyloo

and ask if the PO Manager would do a copy if your father in law came in

Actually the PO do a certified copy service for £7.15.
However the PO online account will only accept certified ID from a solicitor, accountant or bank official.
This does imply that they the PO online account will NOT accept certified copies from their own service that they offer in post offices.
Rather ironic.

My current plan is to try to find original documents that we can send off (not passport or driving licence, but correspondance from DWP and bank statements). This totally avoids the need for getting copies.

there are a lot of us who have been down this road with elderly parents and its so frustrating when you have to go online for a half decent rate

What's rather annoying is that this would not stop serious money laundering criminals (I'm sure any half decent criminals can get past these simple checks), but it hampers ordinary folk.