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Overpaid electricity bill: options?
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Hi all
I recently moved and have utilities supplied by British Gas. So far we've had one leccy bill which I paid quickly as the due date was approaching, only to realise they'd estimated quite a bit higher than what we'd actually used (stupid not to check first I know, but I was in a hurry to sort pre-xmas finances an was worried I'd forget so did it online at work)
I'm not actually sure what I can do about this: if I give them the true meter reading, will they allow me to use the over-payment as a 'credit', and if so, can I ask to put it towards (or in this case pay, in full) the separate gas bill which I have not yet paid?
I recently moved and have utilities supplied by British Gas. So far we've had one leccy bill which I paid quickly as the due date was approaching, only to realise they'd estimated quite a bit higher than what we'd actually used (stupid not to check first I know, but I was in a hurry to sort pre-xmas finances an was worried I'd forget so did it online at work)
I'm not actually sure what I can do about this: if I give them the true meter reading, will they allow me to use the over-payment as a 'credit', and if so, can I ask to put it towards (or in this case pay, in full) the separate gas bill which I have not yet paid?
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