We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Overpaid electricity bill: options?
Hi all
I recently moved and have utilities supplied by British Gas. So far we've had one leccy bill which I paid quickly as the due date was approaching, only to realise they'd estimated quite a bit higher than what we'd actually used (stupid not to check first I know, but I was in a hurry to sort pre-xmas finances an was worried I'd forget so did it online at work)
I'm not actually sure what I can do about this: if I give them the true meter reading, will they allow me to use the over-payment as a 'credit', and if so, can I ask to put it towards (or in this case pay, in full) the separate gas bill which I have not yet paid?
I recently moved and have utilities supplied by British Gas. So far we've had one leccy bill which I paid quickly as the due date was approaching, only to realise they'd estimated quite a bit higher than what we'd actually used (stupid not to check first I know, but I was in a hurry to sort pre-xmas finances an was worried I'd forget so did it online at work)
I'm not actually sure what I can do about this: if I give them the true meter reading, will they allow me to use the over-payment as a 'credit', and if so, can I ask to put it towards (or in this case pay, in full) the separate gas bill which I have not yet paid?
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.9K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.9K Work, Benefits & Business
- 603.5K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards