Compensation after power cut

flier

We were cut off for 22 hours last week, can anyone tell me how likely I am to be able to get compensation from our power company?
I intend to ask for money to cover the cost of food I had to throw out from my fridge and freezer which comes to around £70. (My house insurance has a £75 excess, so can't go down that route.) Was also going to ask for cost of eating out.

Can anyone help me out?

C_Ronaldo

did u keep a receipt for the meal out, if u dont ask u dont get

tripled

Look at the back of your electricity bill, you should be entitled to compo but you have to claim it within 28 days or you lose out. It used to be £50 if your power is off for more than 18 hours, don't know if it's still the same case. The payments come from the local distributor not the supplier, but your supplier may be able to claim it on your behalf for you.

Mikeyorks

Are you sure the excess also applies to the freezer contents - worth checking.

Most energy companies appear to have removed any mention of compensation from their T&Cs - and substituted the fact they cannot guarantee a supply 100% of the time etc.

There's a general piece on power cut compensation from Energywatch here. But note what it says at the bottom re freezer contents etc :-

http://www.energywatch.org.uk/your_questions/index.asp

The questions don't index properly - so you need to click the drop down box for 'Page No' - move that on to Page 3. No naked ladies - but look at question 35.