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Misleading and dishonest Npower Increases

mrpastrey
mrpastrey Posts: 1 Newbie
in Energy
Papers say average 5.1% increase, Npower customer services say 3.1% average. My increase on a current annual dual fuel usage of £778 on one of their best tarriffs is 15% plus!! How do they get away with it?

Comments

  • blackfritz
    blackfritz Posts: 28 Forumite
    I think the answer is in the word "Average"
    I've been clobbered with 14.1% on SOL 18!
  • undaunted
    undaunted Posts: 1,870 Forumite
    Because the consumer generally just puts up with it and there isn't usually anyone else of any effect for them to account to / be regulated by ;)

    as for your belief Npower are a misleading & dishonest company I agree entirely (and could add a few more!)
This discussion has been closed.
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