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British Gas try it on again

pothole50
pothole50 Posts: 244 Forumite
edited 29 April 2012 at 11:08AM in Energy
Just received an email from BG telling me about the new web pages and how easy it is to check my account, followed the link and signed in and checked my Direct Debit
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Comments

  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    <yawn><yawn again>
  • mackemdave
    mackemdave Posts: 769 Forumite
    KimYeovil wrote: »
    <yawn><yawn again>


    Yet ANOTHER pointless irrelevant post...you must thrive on them....Its says more about you than it does the OP
  • pothole50
    pothole50 Posts: 244 Forumite
    mackemdave wrote: »
    Yet ANOTHER pointless irrelevant post...you must thrive on them....Its says more about you than it does the OP

    But an excellent way to get to "Posts: 5,153" and if he replies thats makes 5,154 :rotfl: but then again he will, predictable.
  • glenderg
    glenderg Posts: 383 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    mackemdave wrote: »
    Yet ANOTHER pointless irrelevant post...you must thrive on them....Its says more about you than it does the OP

    Has to be a she!
    Pushing for another medal :rotfl:
    Be good to the young on their way up you might need them on your way down.
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    At this time of year you should be well in credit because you use more in the next quarter than any other quarter in the year. People can be several hundred pounds in credit so its not suprising they increased your DD.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • pothole50
    pothole50 Posts: 244 Forumite
    edited 29 April 2012 at 11:09AM
    spiro wrote: »
    At this time of year you should be well in credit because you use more in the next quarter than any other quarter in the year. People can be several hundred pounds in credit so its not suprising they increased your DD.


    Your Consumption
  • ollski
    ollski Posts: 943 Forumite
    They will always over estimate as there would be an outcry if people were receiving a bill at the end of the year to cover any underpayment. This is why smart meters are being rolled out so you pay for what you use. To be fair if you don't like the estimate system you could always pay on receipt of the bill, obviously it would be at a higher rate but there are choices depending on your priorities.
  • pothole50
    pothole50 Posts: 244 Forumite
    edited 29 April 2012 at 11:09AM
    Considered a result after sending BG an email suggesting they dismiss what the computer says, and apply a logical human touch, I received this reply.
  • brewerdave
    brewerdave Posts: 8,886 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    pothole50, looks to me like a !!!! up by BG again!!! On the gas he has deducted the outstanding debit balance from the annual usage - should have added which would give you £206.40 ie £20.64 per month over 10 months!!!!
  • pothole50
    pothole50 Posts: 244 Forumite
    edited 29 April 2012 at 11:09AM
    The mistake he made was calling it a debit when in fact it is a credit on my account
This discussion has been closed.
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