Superdrug code glitch? £10 off £10 min spend, £3 delivery

madmuppet5

Leanne200 wrote: »

They probably could be! Could be the same woman who rang the police because her Snowman had been stolen from her front garden... :rotfl:Some people are just plain crazy!

I would have contacted MI5:cool:

mobby-2554

Leanne200 wrote: »

The woman who rang the police because her Snowman had been stolen from her front garden...

Couldn't believe it when I heard that on the news but she was really serious & upset it had gone...

mrswack

mummyofonechild wrote: »

My first order was placed at. 10.07 and still hasnt gone off.

My item was £7.99 in total and £3 of that was thte delivery charge, wonder if that makes a difference? As my other order was £5 but no delivery charge...so as I said, a compete p*ss take so maybe more likely to be caught out? Just clutching at straws really!

jtr2803

Just had a cancellation notice.

Shame.

only_mee

Just got the email

Dear Customer,
Ooops we made a mistake.
Your recent online order with Superdrug was one of a batch of orders which haven’t been processed, this is due to a technical issue on our website with orders using the promotional code "facebookxmas".

We are really sorry for any disappointment or inconvenience this has caused, but do hope that you’ll take the time to visit our site again. If you reorder your goods using this code SDFACEBOOK before 22nd December 2010 you will receive a 10% discount on your order, and obviously this is on top of all the existing price cuts, three-for-two offers and special promotions.


As you’d expect there is lots more information on our website on all the legal stuff, if you’d like to read more do visit http://www.superdrug.com/help+info/terms-and-conditions/page/termsandconditions/
or call our customer services team on 0800 096 1055.
Kind regards and merry Christmas
I sincerely apologise again for any inconvenience or confusion caused.

Kind Regards
Superdrug Web Team

mummyofonechild

mrswack wrote: »

My item was £7.99 in total and £3 of that was thte delivery charge, wonder if that makes a difference? As my other order was £5 but no delivery charge...so as I said, a compete p*ss take so maybe more likely to be caught out? Just clutching at straws really!

If they are going to cancel it I would just rather know. Surely if they were going to cancel, the items which went out of stock would now be back in stock again or am i just hanging on to one of your straws

madmuppet5

I made an order over four hours ago;
(i) It hasn't been delivered yet
(ii) I've been undercharged

Should I call and complain?

supers

Just had a cancellation email.

1more?

Dear Customer,


Ooops we made a mistake.
Your recent online order with Superdrug was one of a batch of orders which haven’t been processed, this is due to a technical issue on our website with orders using the promotional code "facebookxmas".

We are really sorry for any disappointment or inconvenience this has caused, but do hope that you’ll take the time to visit our site again. If you reorder your goods using this code SDFACEBOOK before 22nd December 2010 you will receive a 10% discount on your order, and obviously this is on top of all the existing price cuts, three-for-two offers and special promotions.



As you’d expect there is lots more information on our website on all the legal stuff, if you’d like to read more do visit http://www.superdrug.com/help+info/terms-and-conditions/page/termsandconditions/ or call our customer services team on 0800 096 1055.
Kind regards and merry Christmas
I sincerely apologise again for any inconvenience or confusion caused.


Kind Regards


bu55er !!! nevermind hope some get theirs

I_am_mad

My order has been cancelled as well saying it was from a batch or orders which were unprocessed. Which is rubbish and annoying as some people have had their dispatched havent they?