N Power Refund

snooper

I have heard that if you were a customer with Npower during 2007 you may be due a refund.
anyone else got nat info on this as it seems to be too good to be true.:j

Fairzo

Would be better in the Utilities forum.

rw6523

Have received £1091 refund !!! Why?

[Deleted User]

Because you were overcharged?

izools

OP - were you overcharged? Were you put on a tariff more expensive than the one you agreed to? Was your meter broken / uncalibrated?

If not, then no. You're not entitled to a refund. Doesn't matter what the utility provider is or what year you were with them, if you weren't overcharged or put on the wrong tariff, and you didn't have a faulty meter, then no, no entitlement to refund.

[Deleted User]

its nothing to do with broken meters or being put on the wrong tarriffs,but how they calculated the 2 bands of charging on your bill,we got a £37 refund from them in november and we`d just changed from n power to scottish power,the over charging goes back to 2007,so if you weren`t an n power customer then no refund

ironlady2022

snooper we got a £67 refund but they informed us about 2 months ago now. They will write to you if you are due, if you cannot wait so long, ring them up.

OK_Sauce

Got 32 quid off of them, has to be cashed at a post office within six months (from Dec last year)