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Help-seller increased postage after payment
seashore321
Posts: 1,027 Forumite
Hi, I bought an item of clothing from ebay on Sunday and paid immediately. Heard nothing, today,Wednesday, I have received a message from the seller saying that it will cost an extra £8.72 to send the item recorded to me and can I please send the money via paypal and then she will send it.:eek:
I have already paid £4 postage (cheap I know.) but I did not think that it was possible to increase the cost after payment.
WHat can I do now the item was cheap which Is why I bought it. It now becomes not worth it with the extra postage. Please can you help not had this happen before.:(
I have already paid £4 postage (cheap I know.) but I did not think that it was possible to increase the cost after payment.
WHat can I do now the item was cheap which Is why I bought it. It now becomes not worth it with the extra postage. Please can you help not had this happen before.:(
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Comments
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Report and neg.0
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Explain to seller that you will not be paying any more and will expect your goods as per the auction. If goods do not arrive open a full paypal chargeback on day 7 .I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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Oops! I also bought something else off this seller which had again excessive postage for 99p item. I was not bothered as per that postage cost because the item was cheap. Probably cos of the excessive postage! When I combined the invoice it came up with the postage for that and the other item came up as combined with etc.
I now notice (idiot) that she had freight on the original item not a postage cost! So I presume that she can now ask me for the extra!
Sorry for the confusion idiot buyer that did not read description properly!
Anyway I presume that she is within her rights to ask me for that extra amount.
So now how do I pay her!0 -
So you have paid £4 for one item and now she is asking for another £8 odd for the same item? What clothes can possibley cost over £12 to send.If i upset you don't stress, never forget that god aint finished with me yet.0
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