virgin gas/lekky

loopy_lass

dont shoot me down in flames if this has been answered somewhere earlier, i did a search n couldnt find more than gen comments.

any one with virgin home energy thingy? im considering changing from n power and british gas.

am i committing switch suicide here or are virgin ok?


any info greatly received

loops xx

loon_2

virgin are ok. their cust service level has recently increased. but i find powergen online to be a much better tariff. its all done by email and you dont even have to speak to any one.

sunflower_2

wait a month before you decide to switch to Virgin

their prices are due to shoot up

personally i would steer well clear

:-X

pak2

Most people i have spoken to regarding Virgin energy have said they have had good service from them.

But as with all companies they are relient on their front-line staff via contact centres etc.

An individual can be bad while the company remains good

Pak

loopy_lass

thanks everyone, i shall hang on a month till theydecide how much they are charging....

sorry for not replying earlier, i did tick to benotified of replies, but dont seem to be receiving them...

thanks again Loops

erb

Anyone know if Virgin Home Energy have increased their prices yet. I am thinking of switching from Basic Power who have just put their prices up by over 20% from 10 November. Virgin look a good saving for me unless a price increase is still to be made :-/.