key meters

loneranger

had a key meter installed to help pay off debt , would like to change to new supplier but can't because the meter has to be changed back by present supplier, can they refuse to do this,if they agree will they charge me?

skintas_2

i used to be key user, as long as you dont owe any one any money you can change to who you want.i used too, if someone has changed it for you, they may charge i dont know sorry. best thing ito do is ask them. i dont think they change the meter only the key, send you a new one from the new supplier

loneranger

I have ttried on the change supplier board and it tells me that before I canchange supplier I have to go back to a standard meter and paying by direct debit, this means that while I am on a key meter I am stuck with my present (more expensive) supplier.

anniecave

Have you paid back what you owe yet? In terms of the past debt I mean? I think that makes a difference. If you have, I would ask your current supplier about getting the key meter exchanged for a normal one. I believe diffferent suppliers have differerent policies about what they charge for this, if anything, so you would need to ask you current supplier about this.

loneranger

Yes, have paid off, just, so will ask them, thank you