How long do you have to cancel your switch to a new provider?

hislan

I moved house at the end of October and have been in the process of switching both my gas & electricity provider from OVO to Npower Juice. The reason is that Npower were offering £200 cash back at the end of the year (which made the cost about the same, and as I knew Npower I was happy to continue with them)!

However....todays news that Npower are increasing their rates has made me rethink this!

I'm still in the switching process (I think?) in that I have only just submitted my first meter reading to Npower (who will pass it on to OVO who will use it for a final reading to reconcile my account for closure with them). Am I too late to stop the switch if it looks like OVO's rates are now much better? :huh:

spiro

Cooling off period is either 7 or 14 days (can't remember) from when you start the process so that will be well passed. As you have submitted a reading to NPower I suspect you will be within a few days either side of your supply start date with them.

penrhyn

You need to find out where OVO get their energy from, its possible that they too have a price rise pending.

Mr_K

Nothing to stop you switching back immediately if you want (subject to any cancellation charge).

hislan

Npower said that it could take up to 40 days before I get transferred to them - so does this mean it's definately too late to halt the process?