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Fed up with snow as an excuse!

Arggh Im so annoyed - I ordered a DVD as a Xmas present at the begining of last week, it was dispatched the same day - unsuprisingly its not turned up yet, normally when I order it comes it 2-3 days, its been 6 working days and still not here - fair enough I suppose - but the website says I can't query my order until it has been 10 working days and allow another 5+ days because of the snow...so effectively I can't query it until after christmas if it doesn't turn up.....:mad:
MFW 2020 #111 Offset Balance £69,394.80/ £69,595.11
Aug 2014 £114,750 -35 yrs (2049)
Sept 2016 £104,800
Nov 2018 £82,500 -24 yrs (2042)

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