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Objection to moving suppliers

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Hi, trying to move from BG to Utility warehouse.
I have a fairly large outstanding bill for gas and electricity. I have a payment arrangement of £200 month for gas and £100 month for electricity. BUt this amount is killing me, starting to impact on the food shopping and the rent. My Business is fairly new and so hardly any income at the moment.
A prepayment meter is out of the question, as the charge is much higher, and I know there will be times when there is no money to put gas or electricity in .

So want to move.

Now giving the background my question is this? Do the utilitiy companies have a code of conduct wherebye after 3 requests to change suppliers they remove the objection, even if there is still an outstanding bill.

Now the reason I ask this is because a friend said he moved from London Electricity to British Gas, with an outstanding bill, and british gas put it through three times, without even so much as a nudge. And then it went through. my friend told me, they told him that this was standard procedure.

Anyone else heard of this?

Comments

  • PNPSUKNET
    PNPSUKNET Posts: 4,265 Forumite
    its pot luck
  • Joyful
    Joyful Posts: 2,429 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If you are finding it hard to pay then a PP meter is the best option. This will charge you the same as if you had a quarterly bill with no Direct debit. They can then adjust the amount for debt to what you can afford. They can also set it lower through the winter and to rise again after.

    If some one has a debt less than £200 on a PP meter they can now move suppliers but not sure re credit meters. Usually the first time gets rejected from the leaving supplier. Then the Occupier is advised to tell their supplier to go through the Debt Assignment protocol.This is definitely the way for PP meters.
    Self Employed, Running my Dream Jobs
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    In industry agree process for assigning debt from one supplier to another applies to ppm. I suspeect this is because the new supllier has a guaranteed method of payment, namely the ppm.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • t0rt0ise
    t0rt0ise Posts: 4,478 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Why do people recomment PP meters? They are far more expensive than the online DD deals available so don't help anyone with debt at all. All it does is makes it easy for the supplier to reclaim the money. That's why the suppliers recommend it but people on a forum should be advising the person and not siding with the supplier.
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    t0rt0ise wrote: »
    Why do people recomment PP meters? They are far more expensive than the online DD deals available so don't help anyone with debt at all. All it does is makes it easy for the supplier to reclaim the money. That's why the suppliers recommend it but people on a forum should be advising the person and not siding with the supplier.
    I suspect people suggest them because some people are so bad at budgetting that a ppm is the best option. Also if you have a ppm the debt recovery rate has to be agreed between the supplier and customer and is based on their ability to pay. This forms parts of the rules. If you set up a repayment plan when you have a credit meter the supplier can demand what they like and if you dont comply they can force you to have a ppm. Voluntarily having one fitted also removes all the costs associated with courts, warrants, forced entry etc all of which get added to the debt.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • warey74 wrote: »
    Hi, trying to move from BG to Utility warehouse.

    Take it you like paying more for your energy then ?.

    I would suggest you put your consumption into a comparison website and that will tell you the cheapest deal. E.ON & EDF have competitve tariffs at the moment. UW have been known to have almost the most expensive gas & elec prices in the country.
    His Heart Proved He Was A Red
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    We Bought The Lad From Amsterdam
    We Know He's Not a Chelsea Fan.
    Fernando Torres = El Judas
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    No no no thats just not true Utilita have higher prices.
    BTW N-Power have just announced a 5% price increase,they supply energy to the company that dare not speak its name.
    That gum you like is coming back in style.
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    warey74 wrote: »
    Objection to moving suppliers

    Hi, trying to move from BG to Utility warehouse....

    Sounds like they've done you a massive favour to me :cool:

    Contact your existing supplier and ask for help e.g. moving to a more cost effective tariff with them, discussing existing repayment difficulties, etc.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
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