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Generic Host Process for Win32 Services

Hi all
Forgive me if I post this thread wrong. Actually I dont know where I post this problem.

Could you please help me out.

I got groadband internet with tiscali, when I connected internet sometime after 5 minutes and sometime after 10 minutes it gives this error message

Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience.

At the bottom it says if you want more info click here

When I click there it tells

Error signature

Event Type: BEX
P1: svchost.exe P2: 5.1.2600.2180 P3: 41107ed6 P4: netapi32.dll P5: 5.1.2600.2180
P6: 411096ac P7: 000023c0 P8: c0000409 P9: 00000000

To view technical information about the error report click here.

When I click there it says:

The following files will be included in this error report.
C:\DOCUME~1\ADMINI~1\LOCALS~1\TEMP\WER6a78.dir00\svehost.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\TEMP\WER6a78.dir00\appcompat.txt

Any Idea how can I solve this problem.
Please help me.
Thanks in advance

Comments

  • The first thing you should do is disconnect from the internet and run a full virus scan.

    Then try Start->Run->SFC /scannow

    Then have a look here:
    http://support.microsoft.com/?kbid=310560

    If all of this doesn't work post back.
  • buglawton
    buglawton Posts: 9,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have the identical error (and then the soundcard fails) all of a sudden on my lappy, after it was not used for 3 weeks. MS site seems to suggest this may be caused by a previous MS update and would be fixed with the latest updates.

    A few minutes after starting Windows XP this error pops up:
    Generic Host Process for win32 services has encountered a problem.
    error details: svchost.exe version 5.1.2600.2180
    And after this error the sound no longer works and clicking on the sound properties icon brings up the error that no sound card is installed. The sound is OK until the above error occurs.

    Looked at MS support page which suggested applying 1 patch - did this, rebooted, error is the same.

    Decided to look at Add/Remove programs to see the MS patch history. In clicking on Add/Remove Programs immediately get the error: Run DLL as an APP has encountered a Problem. Details: rundl32.exe ver 5.1.2600.2180.

    If I get in early enough after Windows starts I CAN see the installed programs. Noticed that the latest MS Patch was around Dec. 12th, while another PC I access has patches as late as 20th/21st Dec.

    MS Support Site tells to visit the Windows Update page. On doing this it just gets stuck at the "Checking for the Latest Updates" message. Even left it all night, still stuck waiting. Additionally I checked and set the automatic updates time to be when the laptop was switched on and waiting. Still not solved.

    Anyway I'm going to try Mr Squiddy's advice above and see how it goes.
  • buglawton
    buglawton Posts: 9,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    OK, did the Run->SFC /scannow - it did not seem to find or do anything after a longish scan. By coincidence at around the same time AVG flagged up shell32.dll in sysem32 folder and hosts in system32\drivers\etc as having changed. But after a reboot, still sound card is missing and can't do a add/remove programs.
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