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aliEnRIK

OP - have you ever downloaded hijack this before? Are your time and date settings correct?

glowgirl_2

Time and date settings seems to be correct, hijack rings a bell but I think it was on another computer not this laptop, this morning bullguard keep telling me a trojan called setup.exe is attacking me 5 times so far only been online for 5 mins, I did a system restore last night and at least I can use the internet now but windows is up the wall, cant do any updates and wont connect me to microsoft:(

glowgirl_2

Just had a look at post 12 with the hijack log, I didnt have this laptop on that date I bought it from new the following month:eek:

and I now have three start up buttons lined up behind each other and lost all colour from tool bars:(

eta - also keep getting a message to say host service has closed to protect my computer:(

aliEnRIK

Rerun combofix if the txt file definitely doesnt exist

glowgirl_2

Thanks for the advice:) I went for a reinstall in the end, thank goodness this week is over:(

Bambi234

I know this might seem like a bit of overkill but i would back up all my important data insert your windows cd and wipe the system
Its the only 100% way you can guarantee that you have eradicated everything.
The amount of time you spend trying to get rid of this you probably could be back up and running with a clean system

Agree about firefox you can get it .......HERE
REALLY agree about NO Script you can get it ......HERE Install it after you have installed Firefox

aliEnRIK

Youd be safer using FIREFOX with the NOSCRIPT plugin in future (The virus probably came via a website script)