more cheap xbox PS3 games at sainsburys EDIT and Wii & DS

inglesito

I just received the following from Sainsbury's Entertainment:

We are contacting you in relation to your recent order placed with
Sainsbury’s Entertainment Website. After you placed this order, you will
have received an automated email confirming that this order has been
cancelled. I am so sorry we‘ve had to do this.

We experienced a software error that was immediately rectified once
discovered. The problem has meant a number of products became live on our
website by mistake. We removed these products from the website as soon as
we realised what had happened. Many of these products are not available
from our suppliers so we are unable to provide them for you

On behalf of everyone at Sainsbury's Entertainment, I would like to, once
again, apologise for the inconvenience this may have caused. As a gesture
of goodwill and for any disappointment caused we have made an e-voucher
available to the value of £5.00 which will be valid on the Sainsbury's
Entertainment website through to 31 December 2011.


I'm not sure if everyone will receive this because I did send a complaint. Still, I'm pleased to see them owning up to their mistake, giving a clear reason why it happened and offering goodwill vouchers to make up for it.

SJP

I got that email last night too, 5 days after they cancelled my All Stars Game.....

Wont be using them again....

karlie88

inglesito wrote: »

I just received the following from Sainsbury's Entertainment:

We are contacting you in relation to your recent order placed with
Sainsbury’s Entertainment Website. After you placed this order, you will
have received an automated email confirming that this order has been
cancelled. I am so sorry we‘ve had to do this.

We experienced a software error that was immediately rectified once
discovered. The problem has meant a number of products became live on our
website by mistake. We removed these products from the website as soon as
we realised what had happened. Many of these products are not available
from our suppliers so we are unable to provide them for you

On behalf of everyone at Sainsbury's Entertainment, I would like to, once
again, apologise for the inconvenience this may have caused. As a gesture
of goodwill and for any disappointment caused we have made an e-voucher
available to the value of £5.00 which will be valid on the Sainsbury's
Entertainment website through to 31 December 2011.


I'm not sure if everyone will receive this because I did send a complaint. Still, I'm pleased to see them owning up to their mistake, giving a clear reason why it happened and offering goodwill vouchers to make up for it.

bit cheeky....but can you post the code on the voucher board?? will it work for other people?

Bellydancer

I had that email too. The code is a 'Unique' one, so can't be used by anyone else, or at least can only be used once.

karlie88

Bellydancer wrote: »

I had that email too. The code is a 'Unique' one, so can't be used by anyone else, or at least can only be used once.

was worth a try. but i guess glitches on these type of codes can happen aswell. so if anyone can use it twice on seperate/new accounts then please post the code!

jaggerc1

I've just had this e-mail (my item should have been here today) :-

Dear XXXXXX

Here is an update on the following item from your recent order from Sainsbury's Entertainment:

#0 "Fable 2"
Game; £6.99

Your order number:
XXXXXX

We're very sorry but, this item is out of stock at the moment.
We are doing all we can to get it to you as quickly as possible.
Please rest assured that we will not charge you until the above item is in the post.

Thanks again for shopping with us.

Kind regards,
The Sainsbury's Entertainment Team

quidsinquentin

They must be looking at this and other forums as I've just been sent a £5 e-voucher for the cancellation of my xbox game.

Quite happy with that.:D

autumngirl

quidsinquentin wrote: »

They must be looking at this and other forums as I've just been sent a £5 e-voucher for the cancellation of my xbox game.

Did you contact them to complain?

dorajar

I had my 3 games cancelled. I didn't complain but got the email with the £5 off code today

jaggerc1

I've just had an e-mail saying Fable 2 (x box360) is now in the post.