Warning of how your property can be devalued

OpalElite

lynzpower wrote:

Ive just looked at thier website

What are Circle Anglia’s service standards for dealing with anti-social behaviour?

We will:
Use a range of prevention measures to reduce anti-social behaviour
Take a victim-centred approach Investigate all complaints of anti-social behaviour
Always have someone available to deal with anti-social behaviour during office hours
Respond to racial harassment and domestic violence within 24 hours
Remove offensive or discriminatory graffiti within 24 hours of it being reported Support and work with you in trying to resolve your complaint
Agree an action plan with you within 2 weeks of you reporting an incident and review this every month
Offer clear advice and support when you report an incident
Use a range of legal and non-legal remedies to resolve anti-social behaviour, taking an approach that is appropriate to the case
Review all open cases after 3 months
If we feel your case should be closed, we will discuss this with you and give you an opportunity to appeal
After your case is closed we will ask for your opinion on how we dealt with the case

From this

http://www.circleanglia.org/customers/site/index.asp?cid=5734&catid=469

You are the victim, so thus they have to take a victim centred approach, if they dont, then time for the ombudsman to get involved. Personally I think the ombudsman HAVE to be involved- surely? Or the housing corporation- who manages housing associations??

This is the whole point I am trying to raise. They do NOT follow their own procedures and no one can make them. This is the point the ombudsman can only intervene if they do not follow their own complaint procedure and then it is only if we are tenants of the same or another housing association that is a member.

We have complained and we received a letter from the housing associations solicitors to say the woman we say has a vendatta against us is no longer involved. Then a couple of weeks later the same solicitors get in touch and they are quoting conversations this woman has had with them. This whole housing association do what they like and if they have a property next to you then they can put in whatever they like and you can complain as much as you like but they will never do anything.

Sorry to sound angry but this is the whole point of discussing this. Homeowners have no rights.

OpalElite

MascaraMinx wrote:

If you are in Tower Hamlets, there is a paper called East End Life run by the council there (I'm sure other boroughs do similar things) you could contact them to cover your story and also the other local rags in the area. Also, contact your Safer Neighbourhood team, contact the MPS Police borough Commander directly (it always helps when someone senior takes an interest), and even go to George Galloway, Ken Livingston, anything to draw attention to your plight.

Safer Neighbourhood team can not help us, they do not have the resources to do so. Plus it is not their responsability, they can not even warn her for her behaviour.

Our solicitor wrote to the borough commander and the complaint was replied to by the officer we were complaining about. So I have not been well enough to do a proper response to the IPCC.

Our MP does not want to know, and those you have quoted have in our experience supported the likes of our neighbour.

This is the point the police do not want to know that we are living in fear every time we go out that she will actually stab us this time. I have had rows with officers last night and again this morning that they responded to us for having a take away ordered that we did not but all the death threats where she has named us and then said she will kill us - all captured on the CCTV - no officer has ever seen or been assigned to investigate.

The police officers that actually respond to the calls are very sympathic and helpful but when they get back to the station it is those over them that do nothing and this is the point. We have to be stabbed or killed for them to do anything, the constant fear we live under they do not want to know.

freebo_2

I'm so sorry to hear of your problems, it sounds truely awful. Maybe something of a left field suggestion, if your parents are elderly you could try Age Concern. When my mum had a long running problem (although nothing like what you're going through) with the sheltered accomodation she's living in I contacted them and they where able to bring pressure to bear on the trustee's and it was quickly resolved after that, their website is http://www.ageconcern.org.uk/. I'm sure you have already but I would write out a generic email/letter describing what has happened with your current tennents then I would address copies to everyone you can think of including local/national papers BBC watchdog, Tonight with Trevor McDonald etc. asking for their help, surely someone can shame the police and housing association to take action. I would have thought that TV in particular would be interested in your CCTV footage.

I can only wish you well and hope that this terrible situation is resolved soon.

lynzpower

OpalElite wrote:

Safer Neighbourhood team can not help us, they do not have the resources to do so. Plus it is not their responsability, they can not even warn her for her behaviour.

have you spoken to the Local Government Ombudsman about this then? Only I went for a job with them and it did seem this sort of thing is bread & butter. I work for a LA and its simply not acceptable to say " sorry we are out of cash" how do you think councils get into so much debt- they have to to provide a service.


Our solicitor wrote to the borough commander and the complaint was replied to by the officer we were complaining about. So I have not been well enough to do a proper response to the IPCC.

You must

Our MP does not want to know . u have quoted have in our experience supported the likes of our neighbour.

its not galloway is it? that my MP, and you have my sympathies if it is

This is the point the police do not want to know that we are living in fear every time we go out that she will actually stab us this time. I have had rows with officers last night and again this morning that they responded to us for having a take away ordered that we did not but all the death threats where she has named us and then said she will kill us - all captured on the CCTV - no officer has ever seen or been assigned to investigate.

Again one for the IPCC
The police officers that actually respond to the calls are very sympathic and helpful but when they get back to the station it is those over them that do nothing and this is the point. We have to be stabbed or killed for them to do anything, the constant fear we live under they do not want to know.

i hope my comments help. I wish there were something else I could do.
If you are local to me ( e3) send me a PM, if there is anything whatsoever you think that I can do at all.

my thinking cap is still firmly on.

barnaby-bear

http://groups.google.co.uk/group/cam.misc/browse_frm/thread/7edc716ead6755f3/

In Cambridge the residents who were ignored sued and were compensated because they'd been ignored.