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Can I get a refund on a Greenline coach ticket?

Hi guys,

I've purchased a return ticket to Luton Airport from central London for a couple of weeks time with Greenline.

My plans have changed and I no longer need the ticket and would like to get a refund.

I contacted Greenline and they told me to write a cover letter with the ticket and send it to them.

Before I do this I want to be clear on what my rights are and whether or not I'm entitled to a refund. I'd appreciate any help in clarifying my position.

Thanks.

Comments

  • HXDave
    HXDave Posts: 951 Forumite
    i feel that you do not have any 'rights' so to speak, as it is you that chose to cancel the ticket, not them.

    as to whether you will get a refund or not, will totally depend on the terms & conditions. some of the advance purchase discounted tickets are usually non refundable, but in all honesty i do not have any dealings with Greenline Coaches, so not sure how they work.

    HXDave

    Check the info you have with your ticket
    [FONT=&quot]I used to be a Travel Agent [/FONT]
    Used to be a travel agent for 23 Years, but now out of the industry. However I will help with what i can.
  • dzug1
    dzug1 Posts: 13,535 Forumite
    10,000 Posts Combo Breaker
    You have no rights to a refund

    Even so they may make a goodwill refund
  • ryngo
    ryngo Posts: 31 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Cheers guys, thats what I thought. I'll check the small print now.
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