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Pipes in house have frozen - Advice plse

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  • rustyboy21
    rustyboy21 Posts: 2,565 Forumite
    edited 8 December 2010 at 1:26AM
    hello i have an old wall mounted central boiler, i do not know what the model is as it in not visible on the unit, since having it serviced earlier this year the pilot light is no longer blue but a constant big yellow flame, also i now have a black mark appearing on my ceiling above my boiler do you have any ideas why? and how do i get the blue piliot light back please can someone help


    Hi Yvonne

    I am being serious now, GET IT CHECKED OUT NOW !!!!!

    You should NEVER have a yellow flame on a boiler and any boiler which is leaving soot marks around it is dangerous !

    Until you get it checked out, leave a window open in the room it is in and ring a reputable Gas safe engineer NOW. You are risking yours and the families life if you don't act now. Sorry for being over dramatic, but soot is carbon, it will also be emitting Carbon monoxide. Don't use the engineer you had last time, there could have been a problem last time he serviced it, which he didn't pick up.

    Try Gas safe's website for a qualified engineer in your area. hope you get sorted soon.
  • keystone
    keystone Posts: 10,916 Forumite
    Rusty

    Don't get too heated. She was told to start her own thread for this matter and promptly started two! She's been told that several times on both those threads earlier in the day - and to turn it off and not use it until an RGI has had a look.

    Cheers
    The difference between genius and stupidity is that genius has it's limits. - Einstein
  • lou06
    lou06 Posts: 75 Forumite
    Morning Ally

    Hope you managed to get it sorted last night :)
    Pay off as Much as You Can Challenge 2011 £8.5K Jan '11 £1,901.80/£8,500.00
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  • ally18
    ally18 Posts: 761 Forumite
    Morning all,

    Many thanks for your advice yesterday, last night when I went back home, I found I had hot water downstairs in the kitchen but the same situation upstairs.

    BUT... after about an hour, I went upstairs and found cold water coming out of the taps and the toilets had refilled. YIPPEE!!!!!:j

    I can't tell you how relieved I was. Suffice it to say, the heating stayed on low last night and will be doing as long as it stays near freezing. I don't want to have the worry of that again. I still don't know where the problem was as I have no pipes to be seen so it looks like its going to be huge heating bills from now on.:(

    Never mind.
  • silvercar
    silvercar Posts: 49,650 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Better a heating bill than burst pipes. I'm reassured that your pipes froze and defrosted without the pipe necessarily bursting. Just shows that one doesn't automatically mean the other.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • ally18 wrote: »
    Morning all,

    Many thanks for your advice yesterday, last night when I went back home, I found I had hot water downstairs in the kitchen but the same situation upstairs.

    BUT... after about an hour, I went upstairs and found cold water coming out of the taps and the toilets had refilled. YIPPEE!!!!!:j

    I can't tell you how relieved I was. Suffice it to say, the heating stayed on low last night and will be doing as long as it stays near freezing. I don't want to have the worry of that again. I still don't know where the problem was as I have no pipes to be seen so it looks like its going to be huge heating bills from now on.:(

    Never mind.

    Good news Ally,

    Glad its sorted, hope I evenytually have the same outcome!

    RFTG x
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