DHL Warning

macfly

DHL have said they will not be collecting any more parcels until they clear their hubs. This could be next week. You may find they have taken a more professional approach than some other companies who will just let them pile up.

macfly

Bumping this up.

George666

It is nice to see a courier thinking about thier customers and not just about the money.
PS. Bump.

George666

Bumping again as some did not see it.

TUS

Yeah great. DHL have my parcel in Gateshead and have had for 8 days now. I've called and they won't even let me collect it, I just have to wait. Thanks DHL.

Taking as long as Collect+ :-p

Mermaid_Hook

My parcel that I was waiting on has been in glasgow since the 2nd today it was in transit waited in all day checked again now saying delivery tried awaiting instruction what a joke the never tried to deliver unless the knocked the door very quietly and put through an invisible card tried calling them was waiting in a queue for 20mins then gave up

Strapped

I just posted an update on the parcel delivery thread.

https://forums.moneysavingexpert.com/discussion/comment/39262312#Comment_39262312

Basically, DHL can not deliver anything to Scotland now until AFTER Christmas. Other couriers will accpet bookings but I'd imagine similar issues with backlogs. Royal Mail seems to be making it, if you can break parcels down small enough.

macfly

Extra pressure will be lumped on Royal Mail. Could be a rum Christmas for distance sellers.

TUS

Genius. My parcel has been moved from Gateshead (about 3 miles away) to LEEDS. When I asked why I was told that in order to better manage their backlogs they are moving pallets around different hubs. !!!!!!! great news.

Smit1970

It seems they stopped collecting on the 6th December.

They haven't resumed yet. Some info here: DHL suspends collections.

It seems TNT and others are collecting as normal.

The message is clear: Avoid DHL for the time being.

martindow

This problem seems to have more to do with congestion in their depots that the weather. Fedex have delivered two parcels to Dundee last week with only a day or two delay.