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how long to wait?

I accepted a second chance offer for a DVD and received it on 17/10. I received a copy DVD though, not the real thing :mad:

I emailed the seller to explain that I didn't realise that I was bidding on a copy and would I be able to return it for a refund? A few days later they agreed that I could return for a refund.

I realised then that I didn;t have his address, so tried to get the contact through ebay, they just gave me the town he lived in, not the actual address :confused: . So I emailed the seller again to ask.

I haven't received a reply.

On 24/10 ebay removed the listings, so I emailed the seller again to ask for his address so i could return the DVD for the refund.

I haven't received a reply yet and the seller is no longer a registered user.

How long should I wait before approaching paypal for a refund? I paid £7.05 for the DVD with £2.95 postage (£10 in total).

Sorry - it's a bit of a saga! Am I being a bit too eager?

Thanks

Comments

  • I don't think you should'nt hold your breath. It looks like you are stuck with a copy I'm afraid.
    No address
    No listings
    No longer registered
    I don't think it very likely you'll get any contact with them at all.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • doorstep
    doorstep Posts: 192 Forumite
    But will I still be able to get a refund through paypal?
  • mclaren_2
    mclaren_2 Posts: 1,955 Forumite
    you could try paypal now and do a chargeback but.....
    Never do things tomorow when you can do them today.
  • Only if they have left anything in their account, which I doubt.
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • doorstep
    doorstep Posts: 192 Forumite
    I have just filed a dispute with paypal. Bearing in mind he is NARU'd, should I just escalate it immediately, or wait. I don't think this guy will contact me!
  • angelcake
    angelcake Posts: 4,496 Forumite
    hi sorry to hear this! annoying!! yes just escalate it straightaway, you have buyer protection so should get your money back asap!
    :p:p Angel :p:p
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