Praise N power

loztiggy

for their "spreading the warmth" tariff for users on low incomes,

bill for the year under £600 for both gas and electric- 3 bed house, 2 adults, washer on constantly. not bad!!

customer service seem to be lovely too.

hippyadam

loztiggy wrote: »

customer service seem to be lovely too.

Oh it is... Right up until you have a problem!

I'm shuddering just remembering... :rotfl:

loztiggy

hah i think most energy companies are like that. the "normal" frontline dont seem too striking but the special team for this tariff are always very kind and friendly and patient.

epsilondraconis

It's a shame nPower have applied some questionable billing policies in the last 8 years or so.

https://forums.moneysavingexpert.com/discussion/822299

Even though the big energy suppliers are typically all as bad as each other when it comes to putting up prices; the nPower 'scuplting' tactics did take the mickey. I know I won't be using them again...

loztiggy

all i know is my bills have never been less than these. my last supplier was Eon and my monthly bills were over £100. Dont even get me started on how much im owed by them and scottish power from prepayment as there were key meters in when i bought this house, and in the few months before i managed to get these changed they had took hundreds of pounds from me as debt for the previous occupier, even though they had been informed i was the new owner and had new cards. we were never paid that back.

im very happy with n power.