Small hamper at BHS delivered for £5.11

Clutterfree

Up_For_Grabs wrote: »

Glad to see I am not the only one who's having problems

Mine was supposedly sent on 7th but nothing showing for the tracking number given. Tried to ring BHS and held on only to have an automated voice say at the end 'sorry can't help you at moment, ring back' and then cut me off!! Great.

Tried the delivery company and they don't even bother answering the phone. Went through the usual push 1, push 2 etc and then nothing. Tried to find email address for either this comapny or BHS but can't find anything.

Looking around it looks like no one has a good thing to say about this delivery firm so perhaps shouldn't be surprised.

Anyone else think that the bad weather in certain parts of the country seems to have given everyone no matter where they are a good excuse for poor customer service? I had a parcel delivered to me late recently and they cited bad weather although they were only a few miles away from me and the weather was fine. On checking their own website it showed the parcel was there in the early hours of the morning for delivery on the correct day but it appears they just couldn't be bothered to send it out. :mad:

EXACTLY the same scenario here.
Will keep you posted IF it ever arrives.

klolav

Mine has just arrived!

dawnie1972

I got my despatch email on 7th Dec - still not able to get any tracking information.

emisem

same here, despatch email 7th dec - not tracking at all! hope it comes was for a present

tiamaria

Gotta laugh - I've just got mine - It was delivered to No 11, and they stuck a card through the letter box of No 23. I live at 21!!

Good job I've got honest neighbours who know my name:)

nicola1303

If any of you ( like myself ) live in Stoke-On-Trent, they have these hampers at the Festival Park BHS. Also offers on crackers ( the pulling ones, not to have with cheese lol ), baileys/whisky/wine miniature bottle with a glass gift sets, cards, men's/women's gift sets...quite a bit really.

HTH

nseaman

Mine were sent 7th Dec.. Cant get any tracking info either... Useless !

loulou123

I ordered other christmas gift things from bhs last saturday (4th) and the tracking number also says its unavailable to give me any info etc etc.I got a dispatch email on the 7th saying it was on its way, and then another email tonight saying this :


Dear Customer,

Thank you for choosing to buy from Bhs.

Unfortunately, due to adverse weather in your area and the surrounding areas our delivery company have informed us that there will be a delay in receiving your parcel. We are making every effort to get your order to you as quickly as we can. If you wish to check the progress of your order please click here www.hdnl.co.uk
We are sincerely sorry for any inconvenience caused.

Tracking information still doesnt work and im getting abit annoyed now.

anna_grant

I ordered mine the same time as everyone else and it arrived today.

Actually, quite impressed with the size of it (in an enormous box) and that it is Walkers.

rubytuesday

Mine arrived today.