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I can't download updates as it says there is no internet - but there is!

Hi,

Hope you can help.

A lot of times when my computer comes up with an update, when I try to install it a box comes up saying I don't have internet connection - but I have!

I think I know I just have to check/uncheck something in one of the settings, but I just cannot work out what I have to do!

Thanks for any advice!

Comments

  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    Any particular update or is it for any updates?

    What operating system and browser are you using?
  • At the moment I'm trying to load the latest ipad update, but I've had the same message for HP updates.

    I'm using Vista and internet explorer.
  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    Does the same thing happen with Windows updates?

    Also any other problems occuring?
  • No other problems, I've never noticed any windows updates so not sure if they have happened or not - how would I find out?

    Sorry - technophobe here!
  • Just worked out how to check for windows updates - they seem to be fine.
  • Have you tried checking if IE is in offline mode ? File/Work online/offline

    Or try Firefox
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • do you have a firewall blocking outbound requests?
    Utinam logica falsa tuam philosophiam totam suffodiant.
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