Tesco, How long before you get the funds?

crocks

Hi

Apol's for Cross post, but noticed your difficulties on obtaining funds. I am having the same prob too. Spoken to them about an hour ago and a summary of what happened is below:

"Just spoken to them and they have a major fault with their systems and they cannot send Any payments for new loans out to customers automatically. Each one is having to be done manually by a manager (It just gets better!) The reason they gave me, is they cannot tell from their systems if a automatic payment has been made successfully, so each transfer is being done manually. I asked if there was a problem with my account details (which are correct) and they assured me that was not the fault it was just their system broken.

They cannot give me a date as to when I will recieve my money, they cannot even tell me when the payment will be made."

I strongly suggest making a complaint to them if they are taking undue amount of time to get the funds to you, it is clearly their fault and not yours. As long as the documents have been sent back and the loan has been accepted by them (Not Agreed in Principle as they can still back out at this stage) The money should be released within 3-5 days (so I was told)

JC