I think i'm infected

stulaunch

Strange happenings on my windows 7 computer.

Some of the things here

flagged message saying windows defender is turned off, when i click to turn it on it takes me to a system 32 folder with hundreds of files on.

tells me that i'm not connected to internet ( red cross on icon ) but actually i'm connected and using internet fine.

When i try to use windows update it tells me it cant because service is not running.
Also when i view installed updates it says no updates installed on this computer even though i know ive installed many.

Tried system restore but says not functioning correctly a volume shadow copy encountered an unexpected error.

I am running a malwarebytes scan atm and it found 8 infections. I'll post scan when finished.

Is there anything else i should be doing?

The_Grandmaster

Download and Install: Download Malwarebytes Anti-Malware 1.46 - FileHippo.com Go to UPDATE tab and click CHECK FOR UPDATES. Run a QUICK SCAN and remove everything it finds. Post log here.

Go to UPDATE tab and click CHECK FOR UPDATES. Run a FULL SCAN and remove everything it finds. Post log here.

Restart computer then install Download HijackThis 2.0.4 - FileHippo.com Hit the top button of the programme which produces a log and post here.

stulaunch

Grandmaster, I'm an hour and a half into a full scan on malwarebytes will that do when its finished

debitcardmayhem

stulaunch wrote: »

Grandmaster, I'm an hour and a half into a full scan on malwarebytes will that do when its finished

I often speed read too GM

The_Grandmaster

No, one full scan should be fine if the definitions have been updated.
If not, please update definitions and redo a full scan after the scan which is being carried out now.

debitcardmayhem: speed read?

debitcardmayhem

The_Grandmaster wrote: »

No, one full scan should be fine if the definitions have been updated.
If not, please update definitions and redo a full scan after the scan which is being carried out now.

debitcardmayhem: speed read?

GM post #1

I am running a malwarebytes scan atm and it found 8 infections. I'll post scan when finished.

Edit Sorry being a bit insensitive :wave:

The_Grandmaster

I missed that (I was getting distracted as I was reading the post)! Don't worry - you had me very confused until then! I was wondering if speed reading was referring to a function in malwarebytes!

debitcardmayhem

The_Grandmaster wrote: »

I missed that (I was getting distracted as I was reading the post)! Don't worry - you had me very confused until then! I was wondering if speed reading was referring to a function in malwarebytes!

Nah I have broken my specs and have to use CTRL ++ to read anything, until now WifeyCard has just got off the Desktop so I can use that now:cool: