Comet fridge/freezer given up

Whits

gyzmo wrote:

The manufacturer is responsible, just not always to the end user. in the case of faulty goods, the seller is responsible to the buyer. In turn, it is down to the seller to take it up with the manufacturer.

I agree with that, but why exactly are Comet deemed scumbags because a manufacturer hasn't made something to be of satisfactory quality?

gyzmo

montrose5 wrote:

What make is it. I bought a fridge freezer from Comet scumbags who told me it only had 12 months warranty so would need to extend. Packed in after 14 months but on checking the paperwork found out the makers warranty was 2 years(glad I didn't buy the 'extra'warranty)

I think that's why!:D

Whits

So someone is either incorrect or flat out lying and suddenly everyone who works for Comet is a scumbag?

And before anyone says that the poster didn't say everyone at Comet is a scumbag, they also didn't say that it was only this salesperson who is

anewman

What brand are these failing fridge freezers so us lot can avoid buying the crap ones?

viktory

A fair few years ago, I bought a Comet own brand tumble drier that conked out literally days after the 12 month warranty expired. Turned out the belt had snapped and the engineer told me it was a design fault. Interestingly, they also no longer sold that model. I tried and tried to get them to repair it/refund or replace. In the end they wanted a independant inspection carried out on it - at my expense. I simply couldn't afford it and gave up. If it were now, though, I would carry on fighting.

I have a deep dislike and mistrust of Comet since then. I would fight them all the way re this fridge freezer. It is clearly not for the purpose it was intended.

D.K.

anewman wrote:

What brand are these failing fridge freezers so us lot can avoid buying the crap ones?

I bought a Biko freezer. I think it was from Comet, but it lasted just over a year.
I didn't know my rights and did not complain. Learned the hard way.
Anyway I've since heard from other tradesmen that Biko are Bildge

viktory

D.K. wrote:

I bought a Biko freezer. I think it was from Comet, but it lasted just over a year.
I didn't know my rights and did not complain. Learned the hard way.
Anyway I've since heard from other tradesmen that Biko are Bildge

I think Biko are Comet own brand.

anewman

Biko not Beko??

D.K.

Steve Biko? ......Sargent Bilko.
I'll know one when I see it again!

Celtic

Under the sale of goods act all electrical goods are sold in England with a Legal waranty of six years !
The retailers hate this and will try and fob you off !
Just write a well worded letter pointing out your rights.
They will repair or replace Items or else you can in the end just take a case in the small claims court for a small sum .