Now Santander want to charge a dormancy fee on my Debenhams store card

[Deleted User]

crayola wrote: »

Anyone know yet whether this refers only to the storecard of to the credit card as well?

Incidentally, when I applied in store for my Debenhams card, I was told I'd be getting a storecard. But then I received a Mastercard in the post a few days later - I was quite pleased by this as that's obviously far more useful than the storecard and I wanted a new CC, but it was pretty misleading information! I'm not sure if my application was upgraded later in the process without me knowing about it or if the sales rep on the shop floor was simply an idiot. Anyone else had this?

Poor staff training. They don't know in store at time of application which card you have been accepted for, I believe.

But as you say, the Mcard is better - lower rates, same benefits, more useful.

Rob_07

Deleted_User wrote: »

Poor staff training. They don't know in store at time of application which card you have been accepted for, I believe.

But as you say, the Mcard is better - lower rates, same benefits, more useful.

Hey,
I used to work part time in Debenhams whilst at uni,

When your account is accepted we can see if you have been accepted for the store card or the mastercard, we can also see your APR as this is different again depending upon your credit score, lowest 19.9% highest 29.9%, and we also see your credit limit, this is generally between £250 and the highest that I have seen is £5000, but generally most customers get a credit limit of £1000

Hope this helps
Rob :-)

Roger1

I've just had new Santander T+Cs stuffed in with my Zero card statement.

THEY HAVE REMOVED DORMANCY FEES! :T

I don't know whether this will apply to my Debenhams card, but the T+Cs look general rather than specific to the Zero card, so I assume it does. If so, well done to Santander for listening to criticism.

m0rgana

Roger1 wrote: »

I've just had new Santander T+Cs stuffed in with my Zero card statement.

THEY HAVE REMOVED DORMANCY FEES! :T

I don't know whether this will apply to my Debenhams card, but the T+Cs look general rather than specific to the Zero card, so I assume it does. If so, well done to Santander for listening to criticism.

Hiya - can anyone confirm or deny this as applied to the Debenhams Mastercard? I've just whacked the balance on mine on to a 0% Barclaycard, and am wondering if I can expect to be charged by Santander in six months' time if I don't close the account now.

Also, is the £10 a one-off fee if it does still exist??