Bank with best online banking?

Lulee36

I like lloyds the best :j

Loughton_Monkey

First Direct for me.

bengalknights

Barclays for me, makes me feel secure and its real simple to use

rb10

Milarky wrote: »

Lloyds online banking is very good - even after its facelift.

Halifax banking, on the other hand, can just plain annoy sometimes


- Their Faster Payments are uneven.
- The site often 'hangs' between pages.
- Unused/old payees cannot be deleted.
- Drop-down selection is awkward and overused.

One hopes that when Lloyds takeover is complete the Halifax website's particular issues of difficulties will be resolved

On the other hand, a £15 a month gift for minor quibbles.....?

From January 2011, Halifax online banking will look almost identical to Lloyds TSB's online banking.

Faster Payments reliability should improve then too.

staffie1

R34GTT wrote: »

First Direct are lagging behind these days, I really wish they'd just adopt the HSBC interface (maybe in black and white).

Just out of interest, how does HSBC online banking differ from First Direct's?

premierfella

staffie1 wrote: »

Just out of interest, how does HSBC online banking differ from First Direct's?

I don't know about the back-end, but the user interface of each has (always I believe) been completely different.

HSBC has been updated occasionally with new functionality (e.g. ability to see some transactions such as inward BACS payments and outward cheques a day or hours before they debit).

First Direct has seen few changes. It covers the essentials, but "feels" more basic and has quirky features (e.g. inability to delete payees online - they drop off only after 13 months I believe).

staffie1

Thanks premierfella - I agree FD is very basic. I'm going to drop them a line to ask if they have any plans to improve it.

originl

I have no complaints from my time with HSBC, although I only have Santander (my new bank) to compare it with.

Baldur

originl wrote: »

I have no complaints from my time with HSBC, although I only have Santander (my new bank) to compare it with.

Rather like comparing a Ferrari with a faulty 1960s Mini, in my experience.

mac2008

I think they're all crap and add hardly any value to the experience. I'd love to be able to graph income vs. expenditure in various categories over time periods, see graphically what I'm spending and where (e.g. how much on petrol, or in Sainsbury's in the last x months), set up budgets & projections etc. First bank to let me do this without resorting to bodging it in Excel wins my custom.