What is happening here?

Jake'sGran

I turned off my laptop correctly at Noon today but when I wanted to switch it on again this afternoon the screen was blank. I took the plug out for about 15 mins then when I turned the laptop on again I got a black screen with a couple of options about what to do. It is fine again now but as this has happened twice now in the last couple of days is it a sign that there is a problem ahead? It is just inside the two year warrantee.

closed

what were the options?

Jake'sGran

closed wrote: »

what were the options?

.


I apologise for not responding earlier. I can't remember the exact wording - I think one was about safe mode. Both times it happened one of the options was highlighted so I accepted that. The black screen has not happened since.

fenlander_uk

You get those options when Windows has terminated abnormally, e.g. if the machine freezes and you have to do a hard reset or hit the power button. Usually, Windows restarts normally after such minor mishaps. Provided it is now working correctly, it should be OK, but if it happens repeatedly you will need to investigate further.