dvd misprices at tesco ent

tattybonce

It doesn't say that in their Terms & Conditions though - it says they have to give us the option of buying the item at the higher price - and they haven't ... they have just cancelled everyone's orders.

thelioncub

tattybonce wrote: »

It doesn't say that in their Terms & Conditions though - it says they have to give us the option of buying the item at the higher price - and they haven't ... they have just cancelled everyone's orders.

Yeah.. I've read the terms again, and I do feel that they *should* have notified us all first before doing a blanket cancel. It's not really fair to assume that we wouldn't pay the correct price!

I've emailed them stating their terms back, and saying that it seems to me that they've breached their own terms and conditions. Don't expect a response tbh..

huangdi

same . cancelled all of mine

i couldnt help sending a cheeky email to ask why under the pseudonym of Miss Price. petty i know

Money_maker

Omen & Starsky & Hutch cancelled for me. Got my non-glitch Royle Family though!

Pretty poor show, Tesco. Still, win some, lose some.

leezuk1

Dear Customer,

Thank you for your recent order(s) for Doris Day Collection , Hustle - Series 1-5 , Jane Austen - The Collection [Box Set] , Starsky And Hutch - The Complete Selection , The Omen - Pentology from Tesco Entertainment.

Unfortunately, there was an error in the price at the time that you placed your order. In accordance with our online terms and conditions, we have had to cancel the above item(s) in your order. Please note that you have not been charged for the affected product(s) and the rest of your order will be dispatched as normal.

We apologise for any inconvenience caused and hope to see you again soon.

Kind regards,

Tesco Customer Service

thatguy1

wish they didn't have that in their terms & conditions :

domsbargains

Cancellation email for Jane Austen received this was obvious when they sent delay email as their suppliers are the Hut and they had my dvd instock oh well worth a try those of you who had despatch emails saying it has been sent out should get it for price paid.

Misstress

Cancelled Starsky and Hutch, really wanted that to come through too, such hard work having 4 nephews to buy for

tigerfeet123

booooo, just had the same. No Hustle for us