dvd misprices at tesco ent

yorkieorchid

I have had 2 cancellations too Doris Day and Starsky and Hutch. No explanation. Oh well. Thankyou to Op though, nice try.

klolav

I missed out on the really good deals a lot of you had, saying that ,most have been cancelled it seems! shame, they would have been a fantastic buy.
My Steve Mcqueen collection (4 discs) has just arrived, which i'm really pleased with. Nice extra little pressie for mum's partner, which looks a lot more! Only £6.49 (ish)

blink_sumday

All of mine have now been cancelled with no explanation. Shame!

goodfella66

I don't really understand the point of this thread as any whiff of a mis-price never gets honoured at Tesco. My Jane Austen has been cancelled with no explanation as well.

tattybonce

Had dispatch email Sunday for Comic Strip Presents, but just had emails saying Jane Austen, All Creatures and Starsky & Hutch have been cancelled. Called customer services but been on hold for ages - apparently they have a high number of calls - I wonder why. Checked my bank account too and for some reason they have taken £8.99 - seems a strange figure - they should only have taken £3.99. Have they charged me £5.00 postage or something? :mad: Hhhhmmmmm ......

pukkapad

Just had cancellation email for Hustle!!

tattybonce

I think they are breaking their Terms & Conditions without letting us know before cancelling our orders: -


1. 4. If, by mistake, we have under priced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we despatch the product to you. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the product at that price. If you decide not to order the product, we will give you a full refund on any amount already paid for that product in accordance with our refund policy in section 6 below.

glodh1973

well i ordered 2 of the games and it definately showed that the 2 x£3.97 went out of my bank account now when i have just checked my bank i cannot see anything from tesco

pukkapad

Cancellation email followed by explanation email:

Dear Customer,

Thank you for your recent order(s) for Hustle - Series 1-5 from Tesco Entertainment.

Unfortunately, there was an error in the price at the time that you placed your order. In accordance with our online terms and conditions, we have had to cancel the above item(s) in your order. Please note that you have not been charged for the affected product(s) and the rest of your order will be dispatched as normal.

We apologise for any inconvenience caused and hope to see you again soon.

Kind regards,

Tesco Customer Service

reddeb

Mine all cancelled.