Flight rights - separate flights booked

madkitty

Just curious with the snow starting to hit.

We booked return flights with ryanair to dublin but when I booked these silly me booked the flight coming home on the wrong date (a week after I should have booked it), the cheapest way to rectify this was to book a one way ticket from Dublin to uk on the date we actually needed.

If the snow effects us coming home what are our rights as in effect both the inbound and outbound journeys arent on the same booking. Would we still be eligible to be put on the next available flight?

DavidHayton

No doubt Ryannair's preferred method in any case would be to simply refund the £4.99 (or whatever) that you had paid for the flight.

madkitty

thats what I was thinking - I wasnt sure whether you had a right to be put on the next availble flight as you would if they were both on the same booking.

isplumm

madkitty wrote: »

Just curious with the snow starting to hit.

We booked return flights with ryanair to dublin but when I booked these silly me booked the flight coming home on the wrong date (a week after I should have booked it), the cheapest way to rectify this was to book a one way ticket from Dublin to uk on the date we actually needed.

If the snow effects us coming home what are our rights as in effect both the inbound and outbound journeys arent on the same booking. Would we still be eligible to be put on the next available flight?

Not sure I understand you - but the booking the flights separately is not relevant - Ryan Air are a point to point airline - so if you miss a flight because you were delayed on another Ryan Air flight means you have to buy a new flight ...

But if you are delayed due to snow .. ie your flight from Dublin to UK is cancelled, then Ryan Air need to get you home - but it could take a while - cause obviously they space on their upcoming flights.

Mark

madkitty

no that makes sense. But they do have a reposnibility to put you on the next available flight though and not just offer a refund?

isplumm

madkitty wrote: »

no that makes sense. But they do have a reposnibility to put you on the next available flight though and not just offer a refund?

I believe they must get you home .... at least back to the UK.

Mark

whatmichaelsays

In truth, all Ryanair flights are "singles". Even if you book a return flight, Ryanair will actually sell you two single flights. In effect, your situation and your rights haven't changed.

HXDave

isplumm,

unfortunately, it all depends on how 'savvy' and 'clued up' you are, should Ryanair cancel the flight (which with Ryanair is usually the easiest way to sort things out.) Yes, they will probably try transfer you onto another flight if possible, however dependin on how many people are affected, this could be later the same day, the following day or even the following week.

If they do cancel the flight due to snow, you would have to check with 'Cityboy' from here to see if he would think you were covered under Article 5 of EU261/2004 (flight cancellation), as not sure if snow would come under 'Extraordinary Circumstances', by which means they could refuse compensation (as per the Volcanic Ashcloud).

However if they do 'cancel your flight', DO NOT IMMEADIATELY ASK FOR A REFUND! From the way i understand EU261/2004, provided you do not ask for a refund, Ryanair will be obliged under EU261/2004 Article 9 to offer 'Right Of Care' until at a point they can operate a flight that is stated on your ticket. Once you request a 'refund', all rights under Article 9 (Right To Care) are null & void.

I believe that to be the case, however Cityboy is more 'heads up' than i am.

Regards.

madkitty

brill thanks and indeed forewarned is forearmed....I learnt that last year with the snow LOL