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I think I've been had
p4tti
Posts: 47 Forumite
I am usually careful about buying online but have been looking for something in particular as a present and found it at
www.christmas-tree-company.co.uk and went ahead with my purchase.
No delivery, no response to my emails and to-day the telephone number was answered by someone who said I had dialled a private residence, after a recorded message from (the christmas tree company, press 1 etc).
Anyone know anything about them?
On checking the website today everything is out of stock.
www.christmas-tree-company.co.uk and went ahead with my purchase.
No delivery, no response to my emails and to-day the telephone number was answered by someone who said I had dialled a private residence, after a recorded message from (the christmas tree company, press 1 etc).
Anyone know anything about them?
On checking the website today everything is out of stock.
0
Comments
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Doesn't look good.
Basic site uses an American template.
No phone number unless you hunt for it.
Address is a business centre: "All mail will be forwarded to you as often as you like, or you can come in and ..."
http://therightoffice.co.uk/office.php
Email only contact
If you paid by Credit Card or a Visa Debit card I would contact them for a chargeback.The man without a signature.0 -
No I am inclined to agree it doesn't.
I did pay by cc and have contacted them today re chargeback
It wasn't a lot of money just the hassle of it really.
Thanks for your reply.0 -
You can contact them using Twitter if you have a product or delivery question! It's at the bottom of the About Us page. Now they seems REALLY professional! :rotfl:0
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I can't quite believe it (I was so sure that I bought from a dodgy site) but just received my order in the post.
So congrats www.christmas-tree-company.co.uk you proved me wrong I am impressed.
Now got to cancel the chargeback etc, my own fault, I suppose, for being so suspicious.0 -
Maybe this proves there is a Santa Claus....... (but it is best to be cautious).MSE is a religion and the Arms is its Temple:money:
:beer:0 -
As a UK Limited company trading online they should be displaying their company number and vat number if they have one - they are doing neither although they do have an address of sorts:
http://www.christmas-tree-company.co.uk/about-us/
They should still display the other info though. They are registered at Companies House:
http://ukdata.com/company/06976588/CHRISTMAS-TREE-COMPANY-ONLINE-LIMITED
Whois:
http://whois.domaintools.com/christmas-tree-company.co.uk"The happiest of people don't necessarily have the
best of everything; they just make the best
of everything that comes along their way."
-- Author Unknown --0
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